Baseten Terms of Service

Baseten's terms of service set out what you get, what you owe, and the limits of Baseten's responsibility. You lose access to the platform if fees go more than thirty days unpaid, and you have only twenty days after the agreement ends to retrieve your content before it becomes inaccessible. Baseten will not compensate you for lost profits or other indirect losses, and the most you can recover from Baseten for any claim is capped at the fees you paid in the prior twelve months.

This agreement establishes the terms under which Baseten provides its Products & Services to Customer, conditioning access strictly on payment of fees set forth in the Order and authorizing suspension of all access if fees are more than thirty days overdue. Baseten disclaims all implied warranties, caps its total liability at fees paid in the preceding twelve months, and excludes incidental, consequential, and punitive damages entirely. Customer bears ongoing responsibility for maintaining a valid legal basis for Baseten's processing of Customer Personal Data, must indemnify Baseten against claims arising from specified exclusions and Customer's own breaches, and is expressly prohibited from deploying the platform in time-critical or mission-critical functions. Baseten in turn undertakes to defend Customer against third-party IP infringement claims, notify Customer without undue delay of personal data breaches, make Customer Content available for retrieval for twenty days after the Term ends, and refrain from selling, sharing, or using personal information outside the business purposes specified in the Agreement.

As a customer under this agreement, you must pay fees on time to maintain uninterrupted access, and you should plan to download or migrate your content within twenty days of the agreement ending. You are responsible for ensuring there is a continuing legal basis for any personal data Baseten processes on your behalf, and you must not use the platform for time-critical or mission-critical work. If Baseten discovers a breach of your personal data, it must notify you without undue delay, giving you the opportunity to respond promptly.