Provision record
Baseten · Baseten Terms of Service · View original document ↗

SLA Is Sole Remedy for Support Breach

High severity Explicitdocumentlanguage Common · 292 of 352 platforms
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This analysis describes what Baseten's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer's sole remedy, and Baseten's sole liability, in connection with any breach of the SLA shall be as set forth therein.

Excerpt from Baseten's Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU

Provision details

Document information
Document
Baseten Terms of Service
Entity
Baseten
Document last updated
May 12, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-073755
Document ID
CA-D-00813
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e9d44a36c9ed500a74656ec3e22a7892bc5e72790392b3c71bde1cc0e32cc19a
Analysis generated
July 12, 2026 14:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Baseten
Document: Baseten Terms of Service
Record ID: CA-P-073755
Captured: 2026-07-12 14:23:23 UTC
SHA-256: e9d44a36c9ed500a…
URL: https://conductatlas.com/platform/baseten/baseten-terms-of-service/provision/CA-P-073755/sla-is-sole-remedy-for-support-breach/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Baseten's SLA Is Sole Remedy for Support Breach clause do?

The clause states: “Customer's sole remedy, and Baseten's sole liability, in connection with any breach of the SLA shall be as set forth therein.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Baseten?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Baseten.