AT&T Terms of Service

This is AT&T's Terms of Service for the AT&T Access ID, the login credential you use to access AT&T's websites, apps, and services. The most important thing to know is that by agreeing to these terms, you waive your right to sue AT&T in court as part of a class action and agree to resolve most disputes through individual binding arbitration instead. If you want to opt out of the mandatory arbitration clause, you must do so in writing within 30 days of first accepting these terms.

This document constitutes AT&T's Terms of Service for the AT&T Access ID, governing the creation and use of a unified digital credential that enables access to AT&T's online services, applications, and platforms. The document imposes significant obligations on users including compliance with acceptable use policies, prohibitions on unauthorized access or misuse of AT&T systems, and agreement to AT&T's right to suspend or terminate accounts at its discretion. Notably, the document includes mandatory arbitration and class action waiver provisions, which substantially limit users' legal recourse and represent a significant departure from consumer-friendly norms, alongside broad data collection authorizations tied to the Access ID credential. The document engages the FTC Act Section 5 (unfair or deceptive practices), CCPA (California Consumer Privacy Act) for California residents, and potentially ECPA with respect to monitoring of account activity; enforcement authority rests primarily with the FTC and relevant state attorneys general. Compliance teams should note the arbitration opt-out window, data handling practices associated with the Access ID, and California-specific rights that may require separate consent mechanisms.