AT&T · AT&T Terms of Service

Acceptable Use Policy

Medium severity
Share 𝕏 Share in Share 🔒 PDF

What it is

You must not use your AT&T account for illegal activities, harassment, or unauthorized access to AT&T's systems — violations can result in account termination.

Consumer impact (what this means for users)

Breach of the acceptable use policy gives AT&T broad grounds to suspend or terminate your Access ID, cutting off access to billing, account management, and all connected services without prior notice.

Cross-platform context

See how other platforms handle Acceptable Use Policy and similar clauses.

Compare across platforms →
Need full compliance memos? See Professional →

Why it matters (compliance & risk perspective)

Violating this policy — even unintentionally — can result in immediate account termination and loss of access to all AT&T digital services.

View original clause language
You agree not to use your AT&T Access ID or AT&T services in any manner that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable, or to attempt to gain unauthorized access to any portion of AT&T's services, systems, or networks.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Acceptable use policies in telecommunications and internet services engage the Computer Fraud and Abuse Act (CFAA, 18 U.S.C. § 1030), the Electronic Communications Privacy Act (ECPA, 18 U.S.C. § 2510 et seq.), and FTC Act Section 5. The Communications Decency Act Section 230 (47 U.S.C. § 230) provides AT&T with immunity from liability for third-party content moderated under acceptable use policies.

🔒

Compliance intelligence locked

Regulatory citations, enforcement risk, and due diligence action items.

Watcher $9.99/mo Professional $149/mo

Watcher: regulatory citations. Professional: full compliance memo.

Applicable agencies

  • FTC
    The FTC can investigate arbitrary or deceptive application of acceptable use policies that result in unfair service terminations under Section 5 of the FTC Act.
    File a complaint →

Provision details

Document information
Document
AT&T Terms of Service
Entity
AT&T
Document last updated
April 29, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-003081
Document ID
CA-D-00339
Evidence Provenance
Source URL
Wayback Machine
SHA-256
455cf789c3006a9258ee2411270d01fd2b6da2445ad8efc1cf1fdee3a63d3b7a
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: AT&T | Document: AT&T Terms of Service | Record: CA-P-003081
Captured: 2026-04-18 12:19:24 UTC | SHA-256: 455cf789c3006a92…
URL: https://conductatlas.com/platform/att/att-terms-of-service/acceptable-use-policy/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

Other provisions in this document