This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This guidance signals that Asana's platform is not designed or secured for sensitive personal data, and storing such data may fall outside the protections Asana provides.
Interpretive note: The word 'should' is a recommendation rather than an absolute prohibition. The canonical claim preserves 'should not' to reflect this. The practical enforceability or consequences of non-compliance are not stated in the excerpt and are not addressed.
Customers are directed not to place sensitive personal data such as financial account numbers and social security numbers into Asana.
How other platforms handle this
You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)
Bypass or ignore instructions contained in our robots.txt file that controls automated access to portions of our Services;
Send content created in Mailchimp through another service.
"Customers should not store sensitive personal data (including financial account numbers and social security numbers) in Asana.Excerpt from Asana's Privacy Statement
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This guidance signals that Asana's platform is not designed or secured for sensitive personal data, and storing such data may fall outside the protections Asana provides.
Customers are directed not to place sensitive personal data such as financial account numbers and social security numbers into Asana.
ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Asana.