Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC has authority to challenge warranty disclaimers that mislead consumers about their rights under the Magnuson-Moss Warranty Act and FTC Act Section 5.', 'complaint_url': 'https://reportfraud.ftc.gov/'}, {'agency': 'State_AG', 'reason': "State Attorneys General can enforce state-specific implied warranty protections and consumer protection laws that may render Amazon's disclaimer unenforceable for state residents.", 'complaint_url': 'https://www.naag.org/find-my-ag/'}

What is the severity of this clause?

ConductAtlas classifies this Disclaimer of Warranties clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar Disclaimer of Warranties clauses across approximately 13 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

Disclaimer of Warranties — Amazon

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What it is

Amazon makes no promises that its website or services will work correctly, be available, or be fit for any purpose — you use them at your own risk.

Consumer impact (what this means for users)

This provision means Amazon takes no legal responsibility if its platform malfunctions, delivers defective product information, or causes financial loss — placing all risk of service failure on the consumer.

Cross-platform context

See how other platforms handle Disclaimer of Warranties and similar clauses.

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Why it matters (compliance & risk perspective)

If Amazon's website fails, delivers incorrect information, or causes you a loss, Amazon claims it bears no legal responsibility because it has disclaimed all warranties.

View original clause language

THE AMAZON SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AMAZON SERVICES ARE PROVIDED BY AMAZON ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. AMAZON MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE AMAZON SERVICES OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AMAZON SERVICES.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Warranty disclaimers in consumer contracts are regulated by the Magnuson-Moss Warranty Act (15 U.S.C. §2301 et seq.) for written warranties on consumer products. Under UCC §2-316, implied warranty disclaimers must be conspicuous — the all-caps presentation satisfies this requirement under most US state commercial codes. EU Consumer Rights Directive (2011/83/EU) Art. 24 and EU Sale of Goods Directive (2019/771) Art. 10 impose mandatory conformity guarantees that cannot be disclaimed for consumer contracts, rendering this clause partially unenforceable in the EU. UK Consumer Rights Act 2015 §31 similarly prohibits disclaimer of statutory rights.

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Applicable agencies

FTC

The FTC has authority to challenge warranty disclaimers that mislead consumers about their rights under the Magnuson-Moss Warranty Act and FTC Act Section 5.
File a complaint →
State AG

State Attorneys General can enforce state-specific implied warranty protections and consumer protection laws that may render Amazon's disclaimer unenforceable for state residents.
File a complaint →

Provision details

Document information

Document

Amazon Conditions of Use

Entity

Amazon

Document last updated

April 29, 2026

Tracking information

First tracked

April 27, 2026

Last verified

April 27, 2026

Record ID

CA-P-003237

Document ID

CA-D-00026

Evidence Provenance

Source URL

https://www.amazon.com/gp/help/customer/display.html?nodeId=508088

Wayback Machine

View archived versions →

SHA-256

394e55f0f95a20bfff22eb748b3a61abd51cfc11c39e1fa3d338e84b8cd0308f

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Amazon | Document: Amazon Conditions of Use | Record: CA-P-003237
Captured: 2026-04-27 10:41:29 UTC | SHA-256: 394e55f0f95a20bf…
URL: https://conductatlas.com/platform/amazon/amazon-conditions-of-use/disclaimer-of-warranties/
Accessed: May 2, 2026

Classification

Severity

Medium

Disclaimer of Warranties