Adyen · Adyen Privacy Policy · View original document ↗

Cookie and Behavioral Tracking

Medium severity Medium confidence Explicitdocumentlanguage Rare · 3 of 325 platforms
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Document Record

What it is

Adyen uses cookies and tracking tools to record how you use its website and services, and some of this tracking is used for marketing. You can adjust your cookie settings through a preference tool on the site.

This analysis describes what Adyen's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Behavioral tracking for advertising purposes requires consent under EU and UK law, and the consent defaults built into Adyen's cookie tool determine whether your browsing data is used for targeted advertising before you make any active choice.

Interpretive note: The adequacy of the cookie consent implementation depends on technical details of the preference center tool that are not fully disclosed in the policy text, and regional default settings visible in the site code may not fully reflect the published policy language.

Consumer impact (what this means for users)

Adyen's cookie tool captures your browsing behavior and device data, and the policy's embedded consent defaults (reflected in the site's JavaScript, which pre-grants advertising consent for US users and restricts it for others) mean your ad tracking status may differ significantly depending on where you are located.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Visit Adyen's privacy policy page and access the cookie preference center to review and adjust your cookie consent settings, including opting out of advertising and analytics cookies.

How other platforms handle this

Zendesk Medium

We use cookies and similar tracking technologies to track the activity on our websites and services and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our services. You can instruct your browser to ...

American Airlines Medium

American gets this information by using technologies, including cookies, web beacons, and mobile device geolocation to provide and improve our Interactive Services and advertising, including across browsers and devices (also known as cross-device linking). This technical information may be combined ...

GOAT Medium

We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our Services. This information may include your IP address, browser type, operating system, referring URLs, and information about how you interact with our Services.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We use cookies and similar tracking technologies on our website and in our services to collect information about your browsing behavior, device, and preferences. We use this information to improve our website and services, to personalize your experience, and for marketing and advertising purposes. You can manage your cookie preferences through our cookie preference center.

— Excerpt from Adyen's Adyen Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Cookie consent is governed by the ePrivacy Directive in the EU and UK, requiring informed opt-in consent for non-essential cookies. GDPR applies to the personal data collected via cookies. The California Consumer Privacy Act and CPRA require opt-out rights for sale or sharing of personal information collected via tracking technologies, with the Global Privacy Control recognized as a valid opt-out mechanism. The FTC has issued guidance on digital advertising and tracking transparency. GOVERNANCE EXPOSURE: Medium. The site's technical implementation (visible in the document's embedded scripts) defaults advertising consent to granted for US users and denied for EU/EEA and other regions, which is directionally consistent with ePrivacy requirements but warrants audit to confirm the consent implementation meets the specificity and granularity requirements of applicable law. The cookie preference center should be tested to confirm it functions correctly and records consent choices durably. JURISDICTION FLAGS: EU and EEA users are protected by the ePrivacy Directive requirement for affirmative consent before non-essential cookie placement. California users have CPRA opt-out rights for sharing of personal information via tracking pixels and cookies. The divergent default settings for different regions visible in the site's code reflect awareness of these jurisdictional differences. CONTRACT AND VENDOR IMPLICATIONS: Merchants embedding Adyen payment widgets in their websites should assess whether Adyen's cookie tracking through those widgets constitutes data sharing under CPRA and whether their own privacy notices and consent banners adequately cover Adyen's tracking activities within the merchant's site environment. COMPLIANCE CONSIDERATIONS: Compliance teams should audit the cookie preference center to confirm it meets GDPR and ePrivacy consent standards, including that consent is specific, informed, and freely given. The Global Privacy Control signal should be tested for recognition on Adyen properties serving California users. Records of consent should be maintained as required by GDPR accountability obligations.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over digital advertising tracking practices and consent mechanism adequacy for US consumers under its deceptive practices jurisdiction
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
ePrivacy Directive
European Union
FCRA
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Adyen Privacy Policy
Entity
Adyen
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008772
Document ID
CA-D-00665
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
992da3bfa8f12f128b0c0c2934087fe6f59b3c42175fc084536edab95b754371
Analysis generated
May 7, 2026 23:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Adyen
Document: Adyen Privacy Policy
Record ID: CA-P-008772
Captured: 2026-05-07 23:14:02 UTC
SHA-256: 992da3bfa8f12f12…
URL: https://conductatlas.com/platform/adyen/adyen-privacy-policy/cookie-and-behavioral-tracking/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Adyen's Cookie and Behavioral Tracking clause do?

Behavioral tracking for advertising purposes requires consent under EU and UK law, and the consent defaults built into Adyen's cookie tool determine whether your browsing data is used for targeted advertising before you make any active choice.

How does this clause affect you?

Adyen's cookie tool captures your browsing behavior and device data, and the policy's embedded consent defaults (reflected in the site's JavaScript, which pre-grants advertising consent for US users and restricts it for others) mean your ad tracking status may differ significantly depending on where you are located.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with Adyen?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Adyen.