Adyen Privacy Policy

This document explains how Adyen collects, uses, and shares your personal data, including with verification agencies, regulators, and group companies outside the EEA. You have rights to access, receive a copy of, and request deletion of your data, though deletion requests are not guaranteed to result in full erasure. Adyen can update its privacy statement at any time.

This privacy policy establishes Adyen's obligations and rights regarding the collection, use, sharing, and retention of personal data. It sets out specific data-sharing arrangements, including disclosure of KYC information to identity verification providers, credit reference agencies, and regulatory authorities, as well as transfers to other Adyen group companies outside the EEA and to advisers or new owners in the event of a business sale or integration. The policy grants individuals rights to access, portability, and deletion of their personal data, each qualified by limiting conditions: deletion is subject to 'commercially reasonable efforts' and legitimate business or legal retention grounds, and portability is limited to where 'technically possible.' Adyen restricts use and disclosure of sensitive personal information to a defined set of legal and verification purposes, and prohibits knowing sale or sharing of personal data belonging to individuals under 16. Adyen reserves the right to update the policy at any time.

As an individual, Adyen's policy means your personal data may be shared with identity verification providers, credit reference agencies, regulatory authorities, and — if Adyen's business is sold — with new owners, without your separate consent. You have the right to find out what personal data Adyen holds about you, request a portable copy, and ask for deletion, though Adyen may retain data if it has legitimate business reasons or legal obligations to do so. You are entitled to opt out of the sale of your personal data and of sharing for cross-context behavioral advertising where applicable, though opting out of profiling for financial product eligibility will result in loss of eligibility for those products.