Acorns keeps your data even after you close your account if it has legal or business reasons to do so, which means closing your account does not guarantee your data is fully deleted.
This analysis describes what Acorns's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision clarifies the operational conditions under which personal data remains in Acorns' systems beyond active service use. By conditioning retention on legal requirements and legitimate business purposes, the clause establishes a framework that extends data retention obligations beyond the service relationship itself.
The updated policy removes explicit language describing how data flows when users sign in via Apple or Google, including what information those services share with Acorns and how it is used. Previously, the policy stated that Acorns receives information such as name and email address through third-party sign-in services solely to manage accounts and provide services. The revised language also shifts the AI chatbot from an optional feature users 'may access' to a stated service Acorns 'uses' to direct users to internal articles. Users no longer have a published explanation of third-party sign-in data practices in the privacy notice, though the terms suggest data shared through third-party services remains subject to those providers' terms.
View change record →Closing your Acorns account does not result in immediate deletion of all your personal and financial data; Acorns retains data for legal compliance and unspecified business purposes for an undetermined period post-closure.
How other platforms handle this
We retain personal information for as long as necessary to provide our Services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and for other legitimate and lawful business purposes.
Please note there are situations where Spotify is unable to delete your data, for example when: it's still necessary to process the data for the purpose we collected it for; we have an overriding interest in continuing to process the data, for example where we need the data to protect our services f...
If you follow the instructions here, your account will be deactivated and your data will be queued for deletion. When deactivated, your X account, including your display name, username, and public profile, will no longer be viewable on X.com, X for iOS, and X for Android. For up to 30 days after dea...
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"We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we may retain certain information as required by law or for legitimate business purposes, including to comply with our legal obligations, resolve disputes, and enforce our agreements.— Excerpt from Acorns's Acorns Privacy Policy
REGULATORY FRAMEWORK: Regulation S-P (17 CFR Part 248) and FINRA Rule 4511 require broker-dealers and investment advisers to retain customer records for specified periods (typically 3-6 years). GLBA and CFPB examination guidance require retention for dispute resolution. CCPA/CPRA §1798.105 requires that deletion requests be honored unless a legal exception applies — the 'legitimate business purposes' exception must be narrowly applied and documented.
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The provision clarifies the operational conditions under which personal data remains in Acorns' systems beyond active service use. By conditioning retention on legal requirements and legitimate business purposes, the clause establishes a framework that extends data retention obligations beyond the service relationship itself.
Closing your Acorns account does not result in immediate deletion of all your personal and financial data; Acorns retains data for legal compliance and unspecified business purposes for an undetermined period post-closure.
ConductAtlas has identified this type of provision across 7 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Acorns.