Mercury expanded its privacy policy to clarify how it collects and processes personal information for business customers and their connected individuals. The updated terms now explicitly describe collection of investment profile information, demographic data (citizenship status, sex assigned at birth), and information about dependents and payment beneficiaries. Mercury also clarified that it may collect personal information directly from contractors and payment recipients at a business's direction, and added detail about how it uses this information for payroll, benefits, and payment processing. The policy now distinguishes between transactional SMS messages (which remain opt-in) and marketing SMS messages (which require separate consent), and clarified that phone numbers used for marketing SMS will not be shared with third parties for their own advertising purposes.
Businesses: If you use Mercury for payroll or payments, Mercury may collect personal information directly from your employees, contractors, and payment recipients to process those transactions.
Businesses: Mercury now discloses that it collects investment profile information and demographic data as part of its business customer services.
Consumers: If you receive SMS from Mercury, you can opt out of marketing messages without losing transactional messages like receipts.
The updated policy expands the categories of personal information Mercury collects and processes for business customers. Mercury now explicitly collects investment profile information, demographic data (citizenship status, sex assigned at birth), and information about dependents and payment beneficiaries. For business customers, Mercury may collect personal information directly from contractors, payment recipients, and other connected individuals at the business's direction to support payroll, benefits, and payment processing. The policy also clarifies that marketing SMS messages require separate consent from transactional messages, and that phone numbers will not be shared with third parties for their own advertising purposes. You can opt out of marketing SMS messages without affecting receipt of transactional messages.
→ Review Mercury's updated privacy policy if you are a business customer using Mercury for payroll, benefits, or contractor payments.
→ If you receive SMS from Mercury, you can opt out of marketing messages by following the opt-out instructions in the SMS; opting out of marketing messages will not affect receipt of transactional messages.
ConductAtlas has recorded 2 material changes to this document over 70 days of monitoring (since June 2026). An additional minor or cosmetic changes were excluded.
Across all monitored documents, Mercury has made 3 significant changes.
Mercury now explicitly authorizes collection of personal information about employees, contractors, payment beneficiaries, and dependents directly from those individuals at the business's direction.
Policy now explicitly discloses collection of investment profile information and demographic data (citizenship status, sex assigned at birth) for business customers.
Marketing SMS messages now require separate consent from transactional messages; opting out of marketing SMS does not affect transactional messages.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.
Mercury's updated privacy policy materially expands the scope of personal data collection and processing for business customers. The policy now explicitly authorizes collection of investment profile information, demographic data, and information about dependents and payment …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-004689.
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