Mercury's privacy policy was updated to expand the types of personal information the company collects and processes, particularly for business customers and their connected individuals. New language clarifies that Mercury may collect data directly from payment recipients, contractors, and other third parties at a business's direction, and adds specific examples of payment and payroll processing purposes. The policy also modifies SMS messaging consent terms to distinguish between transactional and marketing messages, and removes 'affiliates' from a previous restriction on sharing mobile opt-in data.
Businesses using Mercury's services: Your business customers' personal data may flow to Mercury not just from the business itself, but directly from employees, contractors, and payment recipients, requiring potentially broader privacy disclosures.
The updated policy states that Mercury may now collect personal information directly from employees, contractors, payment beneficiaries, and dependents at a business's direction, without requiring those individuals' direct consent to Mercury. This expands the pool of individuals whose data Mercury processes beyond those who directly use the service. Additionally, the revised SMS terms separate transactional messages (receipts, confirmations) from marketing messages, requiring separate consent for marketing SMS. You can manage marketing SMS consent independently from transactional message receipt.
→ Review your SMS consent preferences in Mercury settings to confirm whether you have opted in to marketing messages separately from transactional messages.
→ If you are an employee or contractor receiving payments through a Mercury business account, review the business's privacy notice to understand what personal information is being collected and processed.
This is the 2nd significant Data Collection Expansion change Mercury has made since ConductAtlas began monitoring.
ConductAtlas has recorded 2 material changes to this document over 34 days of monitoring (since July 2026). An additional minor or cosmetic changes were excluded.
Across all monitored documents, Mercury has made 4 significant changes.
2 of Mercury's significant changes have been classified as negative for consumers.
Mercury may now collect personal information directly from employees, contractors, payment beneficiaries, and dependents at a business's direction, expanding the category of individuals whose data Mercury processes.
Transactional SMS (receipts, confirmations) and marketing SMS now require separate consent; marketing SMS opt-in permits personalization using phone number and account activity.
Removed explicit restriction on affiliate sharing and data broker use; current language restricts only third-party use of opt-in data for their own advertising purposes, not Mercury's own use.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Mercury expanded the scope of personal data it collects on behalf of business customers to explicitly include employees, contractors, payment beneficiaries, and dependents. The policy now states Mercury may collect this data directly from these …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-004689.
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