Old version
May 11, 2026 20:24 UTC
d5123aeb673afc21c9499d8c8d14831ca2b3c6d85b4b2dd1176fd4a5590b03d6
CA-V-002464
New version
August 1, 2026 00:26 UTC
3513669bf9c4d7a1fb9d8b9f8adb4c3a4b74f28af91ff92bb7f38496271bce69
CA-V-005419
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Change Summary
Shopify restructured its contracting party and dispute resolution framework in an update detected on August 1, 2026. Previously, the terms assigned a single Shopify contracting party based on billing region and directed all disputes to courts in Ontario (Canada), Singapore, or Ireland depending on location. The updated terms reorganize this into a table format, clarifying which Shopify entity serves as the contracting party for each region (US/Canada, Asia Pacific, or other jurisdictions), and replace the exclusive jurisdiction language with a requirement that disputes be brought only in the courts specified in that table. Additionally, Shopify reorganized service-specific terms sections, moving Gift Cards language and restructuring references to Audiences and Checkout Extensibility provisions.
medium severity
1 Sentences added
2 Sentences removed
16 Sentences modified
459 Sentences before
458 Sentences after
Added
Removed
Modified
BeforeAfter
13Shopify Contracting Party 14.13Shopify Contracting Party and Forum 14.
16General Conditions Last updated on: May 11, 2026 Welcome to Shopify!16General Conditions Last updated on: August 1, 2026 Welcome to Shopify!
372Shopify may use this data to improve, maintain, protect and develop the Shopify Pixel Manager. 9.12 Gift Cards Services Which means Additional rules apply if you sell gift cards or issue store credit.372Shopify may use this data to improve, maintain, protect and develop the Shopify Pixel Manager. 9.12 Audiences Which means Additional rules apply if you use Shopify Audiences.
373If you sell gift cards or issue store credit, your use is subject to the Gift Card & Store Credit Service Terms . 9.13 Audiences Which means Additional rules apply if you use Shopify Audiences.373If you use Shopify Audiences, your use is subject to the Shopify Audiences Terms and Conditions . 9.13 Shopify Checkout Extensibility Which means If you use Checkout Extensions, you're responsible for your own compliance, which could include getting all necessary consents from your customers and website visitors.
374If you use Shopify Audiences, your use is subject to the Shopify Audiences Terms and Conditions . 9.14 Shopify Checkout Extensibility Which means If you use Checkout Extensions, you're responsible for your own compliance, which could include getting all necessary consents from your customers and website visitors.Removed
382Shopify may collect information associated with Shopify Checkout Extensibility in accordance with the Privacy Policy . 9.15 Agentic Storefronts Which means Additional rules apply if you use Agentic Storefronts services.381Shopify may collect information associated with Shopify Checkout Extensibility in accordance with the Privacy Policy . 9.14 Agentic Storefronts Which means Additional rules apply if you use Agentic Storefronts services.
408Shopify Contracting Party If the billing address of your Store is located in the United States or Canada, this Section 13(1) applies to you: " Shopify Contracting Party " means Shopify Inc., a Canadian corporation, with offices located at 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8.407Shopify Contracting Party and Forum Contracting Party.
409Where the Services include payment activities that are regulated under the Canadian Retail Payment Activities Act (collectively, " Regulated Payment Services "), solely with respect to the provision of such Regulated Payment Services to you, "Shopify Contracting Party" shall mean Shopify Payment Activities Inc., a Canadian corporation, with offices located at 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8.408You are contracting with the Shopify Contracting Party or Parties below, based on the billing address of your Store.
410If the billing address of your Store is located in the United States or Canada, this Section 13(2) applies to you: " Shopify Contracting Party " means Shopify Inc., a Canadian corporation, with offices located at 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8.409Forum Selection.
411The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of the Province of Ontario with respect to any dispute or claim arising out of or in connection with the Terms of Service.410Any dispute or claim relating to the Services or these Terms of Service can only be brought in the courts listed in the table below.
412The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded.411Those courts have exclusive jurisdiction, and each party agrees to that jurisdiction and will not object to it.
413If the billing address of your Store is located in the Asia Pacific region (including Australia, New Zealand, China, Japan, Singapore), this Section 13(3) applies to you: " Shopify Contracting Party " means Shopify Commerce Singapore Pte.412Merchant Billing Address Region Shopify Contracting Party/Parties Registered Office Forum United States or Canada Shopify Inc., a Canadian corporation 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada Courts of the Province of Ontario, Canada Shopify Technology (USA) Inc., a Nevada corporation Shopify Technology (USA): 85 10th Ave, Suite 800, New York, NY 10011, USA.
414Ltd, a corporation formed under the laws of Singapore, with offices located at 77 Robinson Road, #13-00 Robinson 77, Singapore 068896.413Shopify Payment Activities Inc., a Canadian corporation, for Regulated Payment Services, as defined Section 13.4 below. 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada Asia Pacific (including Australia, New Zealand, China, Japan, and Singapore) Shopify Commerce Singapore Pte.
415The parties irrevocably agree that the courts of Singapore are to have exclusive jurisdiction to settle any dispute which may arise out of or in connection with the Terms of Service and that accordingly any proceedings arising out of or in connection with the Terms of Service will be brought in such courts.414Ltd, a corporation formed under the laws of Singapore 77 Robinson Road, #13-00 Robinson 77, Singapore 068896 Courts of Singapore All other jurisdictions (including EMEA, Europe, the Middle East, Africa, South America, the Caribbean, and Mexico) Shopify International Limited, a private company limited by shares incorporated in Ireland under registration number 560279 (VAT number IE 3347697KH) The Sidings, 4th Floor, Grand Canal Quay, Dublin D02 E7K8, Ireland Courts of Ireland Billing and Collection.
416The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded.415Shopify Inc. may act as the billing agent for Shopify Technology (USA) Inc. and/or another Shopify Contracting Party, including to collect and remit Fees and remit taxes in some jurisdictions, as applicable.
417If the billing address of your Store is located in EMEA region or other jurisdictions not listed in Section 13(1) or 13(2), including Europe and Russia, the Middle East, Africa, South America, Caribbean, or Mexico this Section 13(4) applies to you: " Shopify Contracting Party " means Shopify International Limited, a private company limited by shares, incorporated in Ireland under registration number 560279, with its registered offices located at 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland, VAT number IE 3347697KH and its website is at https://shopify.com/ .416Regulated Payment Services (Canada).
418You irrevocably and unconditionally agree to submit to the jurisdiction of Irish courts, which have jurisdiction to settle any disputes which may arise out of or in connection with the validity, effect, interpretation or performance of these Terms of Service and you similarly irrevocably and unconditionally waive any objection to any claim that any suit, action or proceeding has been brought by Shopify in any other jurisdiction.417The Shopify Contracting Party shall be Shopify Payment Activities Inc., solely with respect to any aspect of the Services that are payment activities regulated under the Canadian Retail Payment Activities Act (" Regulated Payment Services "). 14.
419The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded. 14.Removed
448The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service.
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