CA-C-002118
Wise — Wise Terms of Use
Entity
Date detected
May 15, 2026
Effective date
May 15, 2026
Severity
Low
Direction
Neutral
Affected users
all users us users
Changes
+3 sentences added · 2 sentences modified
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Event Summary

Wise updated its Terms of Use on May 15, 2026 to add three new provisions governing FedNow instant payment transactions. The updated terms now state that Wise accounts can receive funds via FedNow, that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, and that Wise may decline incoming FedNow transactions at its discretion for security, compliance, or operational reasons. Sending payments via FedNow is not currently available. These additions establish operational and procedural boundaries for a specific payment method without modifying broader settlement finality language.

LOW

Consumer Impact

The updated terms establish that Wise accounts may receive funds through FedNow, a real-time payment service operated by the Federal Reserve. Under these new provisions, once a FedNow transaction is completed, it generally cannot be canceled or reversed, which differs from some other payment methods that may offer reversal windows. The terms also authorize Wise to decline incoming FedNow transactions at its discretion if needed for security, compliance, or operational reasons. Sending payments via FedNow is not currently available.

Governance Analysis

The updated terms establish support for a new payment method (FedNow) operated by the Federal Reserve and clarify the irreversibility mechanics associated with that method. This affects customers receiving payments through Wise, as FedNow deposits cannot be reversed once settled, distinguishing this method from other payment rails that may offer chargeback or reversal options.

Key Clauses Affected

FedNow acceptance and irreversibility

Wise accounts may receive funds via FedNow, which cannot be canceled or reversed once completed.

Discretionary decline of FedNow transactions

Wise may decline incoming FedNow transactions at its discretion for security, compliance, or operational reasons.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
6c7070383d3be07c745a187db82887bcafab24b4b99bb7b61d1c82ca54acfac3
May 1, 2026 06:23 UTC
✓ Verified
Current Version
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
May 15, 2026 00:35 UTC
✓ Verified
Change Detected
May 15, 2026 00:35 UTC
Analysis Methodology
✓ Verified
Source Document
https://wise.com/us/legal/terms-of-use
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-C-002118
Captured: 2026-05-15 00:35:39 UTC
URL: https://conductatlas.com/change/2026-05-15-wise-wise-terms-of-use-2118/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

Wise added three sentences describing FedNow support as of May 15, 2026. The change discloses that incoming FedNow transactions are irreversible once settled and that Wise retains discretionary authority to decline such transactions. This is a product feature disclosure rather than a material shift in consumer rights or liability. Compliance impact is minimal; the language reflects operational reality of FedNow mechanics (real-time settlement) rather than new contractual obligations. No regulatory risk is apparent from accepting a Federal Reserve payment rail.

Regulatory Exposure

FDIC regulations governing deposit acceptance; Federal Reserve FedNow service operational rules. No primary consumer protection statute is directly engaged by accepting an instant payment service.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002118.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Wise Terms of Use
Entity
Wise
Captured
May 15, 2026
Source URL
https://wise.com/us/legal/terms-of-use
Other changes to Wise Terms of Use
Previous change May 1, 2026
Wise updated its Terms of Use on May 1, 2026, making two minor changes. The document's version number changed from …
Low Positive
View full version history →
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