CA-C-001608
OpenAI — OpenAI Privacy Policy
Entity
Date detected
May 5, 2026
Effective date
May 5, 2026
Severity
Direction
Negative
Affected users
all users free tier users go tier users users in republic of korea
Taxonomy
Transparency removal
Changes
+2 sentences added · −6 sentences removed · 10 sentences modified
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Event Summary

OpenAI removed language describing advertiser data partnerships and ad personalization controls for free users, while also removing the specific statement that free and go users could control ad personalization through account settings. The policy now presents a more general framework for direct marketing and promotional efforts. Additionally, OpenAI added a reference to a Korea Addendum for users in the Republic of Korea and changed the document title from 'US privacy policy' to 'Privacy policy'.

MEDIUM

Consumer Impact

The updated policy no longer explicitly states that OpenAI receives information from advertisers and other data partners for ad measurement and improvement, nor does it mention that users can control what data is used to personalize ads shown on the service. The revised terms now establish a broader direct marketing authority, stating the company may promote products and services to users through direct marketing and on third-party properties to assess effectiveness, subject to user choices and controls. The policy adds a reference to a Korea Addendum for Korean users. You can review the linked resources to understand what choices and controls remain available.

Governance Analysis

The updated policy removes specific disclosures about where ad targeting data comes from and what controls users have over ad personalization, while simultaneously expanding the stated scope of direct marketing activities on third-party properties. For free and go tier users, this creates reduced transparency about advertiser data flows. For organizations with data processing agreements or privacy notices that reference OpenAI's policy, this change may require contract or notice updates to accurately reflect what OpenAI now discloses about its practices.

Available Actions

Review your account settings to identify what advertising controls remain available, as the policy no longer explicitly describes them.

For users in the Republic of Korea, consult the Korea Addendum referenced in the updated policy for jurisdiction-specific privacy rights and controls.

If No Action Is Taken

Free and go users will not have explicit notice in the privacy policy about which advertisers or data partners share information with OpenAI.

Free and go users will not have guidance in the privacy policy about how to control what data is used for ad personalization, despite any account-level controls that may still exist.

Historical Context

This is the 2nd significant Transparency Removal change OpenAI has made since ConductAtlas began monitoring.

ConductAtlas has recorded 3 material changes to this document (since April 2026). An additional minor or cosmetic changes were excluded.

2 of OpenAI's significant changes have been classified as negative for consumers.

Key Clauses Affected

Advertiser data partnerships disclosure

Removed statement that OpenAI receives information from advertisers and data partners for ad measurement purposes.

Ad personalization control for free users

Removed explicit disclosure that free and go users can use account settings to control ad personalization data.

Direct marketing and promotional authority

Expanded to explicitly authorize promoting products and services on third-party properties and assessing effectiveness of those efforts.

Full clause-by-clause analysis available with Professional.
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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
6b353c1589a72be1536014a6333192a72a329bfe07d9e879dd16e0b7b3a60cbd
May 2, 2026 06:02 UTC
✓ Verified
Current Version
561942dbaa63797d40438f8e225dffa1686f56da2bda597dc89516aea867effb
May 5, 2026 07:59 UTC
✓ Verified
Change Detected
May 5, 2026 07:59 UTC
Analysis Methodology
✓ Verified
Source Document
https://openai.com/policies/privacy-policy
Citation Record
Entity: OpenAI
Document: OpenAI Privacy Policy
Record ID: CA-C-001608
Captured: 2026-05-05 07:59:51 UTC
URL: https://conductatlas.com/change/2026-05-05-openai-openai-privacy-policy-1608/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Impact Summary

1
New obligations
1
Expanded
2
Protections removed
Consumers Removed

The policy no longer tells free users they have a specific tool in account settings to control how their data personalizes ads.

Consumers Removed

The policy no longer explains that advertisers share purchase and other data with OpenAI to help measure ad effectiveness.

+ 2 more obligation changes. Full breakdown available with Watcher.

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Institutional Analysis

Assessment

OpenAI removed disclosure language regarding advertiser data partnerships and free user ad personalization controls while simultaneously expanding the stated scope of direct marketing activities. For organizations relying on OpenAI's privacy representations in their own privacy notices or data processing agreements, this creates a material change in what OpenAI discloses about its data practices. Depending on your jurisdiction and how OpenAI's practices are referenced in your vendor contracts or privacy documentation, you may need to update representations about what OpenAI discloses or what controls are available to free tier users. The addition of a Korea Addendum suggests OpenAI may be implementing jurisdiction-specific policies; confirmation of the content and requirements of that addendum may be necessary for compliance assessment.

Regulatory Exposure

GDPR (marketing and consent provisions), CCPA (direct marketing opt-out rights), FTC Act Section 5 (unfair or deceptive practices regarding disclosure of data practices), COPPA (if minors are affected by advertising changes), Korea's Personal Information Protection Act (given new Korea Addendum reference)

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-001608.

Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

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Document Context

Version history → Policy drift analysis → Document page →
Document
OpenAI Privacy Policy
Entity
OpenAI
Captured
May 5, 2026
Source URL
https://openai.com/policies/privacy-policy
Other changes to OpenAI Privacy Policy
Previous change May 2, 2026
OpenAI added a new statement clarifying that sensitive data is not processed to infer characteristics about users. The policy also …
Low Neutral
Next change May 9, 2026
OpenAI's Privacy Policy was updated on May 9, 2026 with a single language modification in the document header. The change …
Low Neutral
View full version history →
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May 9, 2026 Low
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