Zoom · Zoom Terms of Service · View original document ↗

Termination or Suspension for Five Day Nonpayment

High severity High confidence Explicitdocumentlanguage Common · 278 of 352 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Zoom recorded 2 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Zoom Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause allows Zoom to cut off service abruptly without warning after a five-day grace period, which could disrupt business or personal use with no opportunity to cure before disconnection.

Consumer impact (what this means for users)

If the reader's payment is overdue by five calendar days, Zoom may immediately terminate, suspend, or disconnect their services without giving any prior notice.

How other platforms handle this

Glassdoor Medium

If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).

Linear Medium

Linear will use commercially reasonable efforts...to (x) provide Customer with notice and an opportunity to remedy such violation or threat prior to any such suspension...

Oura Medium

In the event that you have not logged in or otherwise used the Services for six (6) months or longer following purchase or receipt of a Product during a free trial, we reserve the right to terminate your subscription...

See all platforms with this clause type →

Monitoring

Zoom has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Get Monitor Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
If any failure to pay Charges continues for five (5) calendar days following the due date, Zoom may terminate, suspend, or disconnect your Services immediately and without prior notice.

— Excerpt from Zoom's Zoom Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Zoom Terms of Service
Entity
Zoom
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-068869
Document ID
CA-D-00189
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3385024743a75574626b51f881a9738c05304ab376fceea966cffae9ca98a626
Analysis generated
July 9, 2026 05:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zoom
Document: Zoom Terms of Service
Record ID: CA-P-068869
Captured: 2026-07-09 05:33:17 UTC
SHA-256: 3385024743a75574…
URL: https://conductatlas.com/platform/zoom/zoom-terms-of-service/provision/CA-P-068869/termination-or-suspension-for-five-day-nonpayment/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Get Compliance

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Zoom's Termination or Suspension for Five Day Nonpayment clause do?

The clause allows Zoom to cut off service abruptly without warning after a five-day grace period, which could disrupt business or personal use with no opportunity to cure before disconnection.

How does this clause affect you?

If the reader's payment is overdue by five calendar days, Zoom may immediately terminate, suspend, or disconnect their services without giving any prior notice.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 278 platforms. See the full comparison.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.