Provision record
Zoom · Zoom Terms of Service · View original document ↗

New Services Withheld Pending Outstanding Balances

Common · 220 of 343 platforms
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This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Smartsheet

Smartsheet will invoice subscription-based Online Service fees on an annual basis in advance.

Brex

We may add new Fees or increase existing Fees upon 30 days' Notice to you, or earlier as provided by applicable Service-Specific Terms.

OpenAI

You're responsible for all applicable taxes, and we'll charge tax when required.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Zoom is not required to provide any new Services set forth in an Order Form until all outstanding balances due and owing for existing Services are paid in full.

Excerpt from Zoom's Terms of Service

Provision details

Document information
Document
Zoom Terms of Service
Entity
Zoom
Date stated by the document
Aug. 11, 2023
As printed in Zoom’s text (version CA-V-006671), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-006671, captured Sept. 11, 2026
Record ID
CA-P-068723
Document ID
CA-D-000189
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006671)
9a39c9255458e0f5b28a376ce7cdc843e27e53e554eb59709612e0615e32d257
Analysis generated
July 9, 2026 05:33 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006671, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zoom
Document: Zoom Terms of Service
Record ID: CA-P-068723
Version: CA-V-006671
Captured: 2026-09-11 00:30:36 UTC
SHA-256: 9a39c9255458e0f5…
URL: https://conductatlas.com/platform/zoom/zoom-terms-of-service/provision/CA-P-068723/new-services-withheld-pending-outstanding-balances/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Zoom's New Services Withheld Pending Outstanding Balances clause do?

The clause states: “Zoom is not required to provide any new Services set forth in an Order Form until all outstanding balances due and owing for existing Services are paid in full.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 220 platforms. See the full comparison.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.