Provision record
Zoom · Zoom Terms of Service · View original document ↗

Zoom Discretion to Discontinue or Modify Services

High severity Explicitdocumentlanguage Common · 263 of 352 platforms
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Recent governance activity Zoom recorded 4 documented changes in the last 30 days.
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This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1688 other provisions on other platforms.

How other platforms handle this

Datadog Medium

Datadog reserves the right, but does not assume the obligation, to investigate any violation of these Terms or misuse of the Site.

Netflix Medium

Offer eligibility is determined by Netflix at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible.

Mailchimp Medium

Online dating services and applications (dating sites or services with a sexual emphasis or sexually explicit content – including images depicting nudity – are not permitted)

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▸ View Original Clause Language DOCUMENT RECORD
"
Zoom may, in its sole discretion, (i) discontinue the Services, or (ii) modify the features or functionality of the Services or Software.

Excerpt from Zoom's Terms of Service

Provision details

Document information
Document
Zoom Terms of Service
Entity
Zoom
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-068714
Document ID
CA-D-00189
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3385024743a75574626b51f881a9738c05304ab376fceea966cffae9ca98a626
Analysis generated
July 9, 2026 05:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zoom
Document: Zoom Terms of Service
Record ID: CA-P-068714
Captured: 2026-07-09 05:33:17 UTC
SHA-256: 3385024743a75574…
URL: https://conductatlas.com/platform/zoom/zoom-terms-of-service/provision/CA-P-068714/zoom-discretion-to-discontinue-or-modify-services/
Accessed: July 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zoom's Zoom Discretion to Discontinue or Modify Services clause do?

The clause states: “Zoom may, in its sole discretion, (i) discontinue the Services, or (ii) modify the features or functionality of the Services or Software.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 263 platforms. See the full comparison.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.