“You agree to resolve certain disputes with Zoom through binding arbitration...Arbitration means that an arbitrator, and not a judge or a jury, will decide the dispute.”
This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Binding arbitration removes the user's right to have certain disputes heard in court before a judge or jury, and arbitration awards are generally final and difficult to appeal.
Interpretive note: The excerpt uses the qualifier 'certain disputes' without defining which disputes are covered, so the full scope of the arbitration obligation cannot be determined from the excerpt alone.
The reader must resolve certain disputes with Zoom through binding arbitration before an arbitrator rather than in court before a judge or jury.
How other platforms handle this
If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.
you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated
"You agree to resolve certain disputes with Zoom through binding arbitration...Arbitration means that an arbitrator, and not a judge or a jury, will decide the dispute.Excerpt from Zoom's Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Binding arbitration removes the user's right to have certain disputes heard in court before a judge or jury, and arbitration awards are generally final and difficult to appeal.
The reader must resolve certain disputes with Zoom through binding arbitration before an arbitrator rather than in court before a judge or jury.
ConductAtlas has identified this type of provision across 197 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.