The statement restricts Zoom's products to users 16 years of age and older and states that Zoom does not knowingly collect personal data from users under 16. Users under 16 are directed not to use Zoom's products.
This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Zoom's stated age threshold at 16, which is above the 13-year threshold established by COPPA in the United States but aligns with GDPR's default age of digital consent in several EU member states. Educational institutions deploying Zoom for students younger than 16 should review whether separate contractual terms or product configurations govern those deployments.
Removed the commitment to delete information collected from minors without parental consent and replaced it with a direct warning to minors not to use the service.
View full change record →The agreement states that Zoom's products are not intended for users under 16 and that Zoom does not knowingly collect data from this age group. Educational institutions using Zoom for younger students should confirm whether separate school or district agreements establish different terms and protections applicable to minors.
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Our Services are not directed to children under 13. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us at privacy@medium.com.
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your cons...
To access and use the Services, you must be at least the age of majority in the state, province, or territory where you live or at least 18 years of age. If you are under the age of 13, you may not use the Services and you should not be visiting the Sites or using the Services.
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"Zoom's Products are not directed at children and Zoom does not knowingly collect personal data from children under the age of 16. If you are under 16, please do not use Zoom's Products.— Excerpt from Zoom's Zoom Privacy Statement
1. REGULATORY LANDSCAPE: The age 16 threshold engages COPPA in the United States, which applies to online services directed at children under 13. For EU users, GDPR Article 8 sets the age of consent for data processing at between 13 and 16 depending on member state, with 16 as the default. The statement's threshold of 16 is consistent with GDPR's default and exceeds COPPA's 13-year threshold. DOE and FERPA may apply where Zoom is deployed in K-12 educational settings. 2. GOVERNANCE EXPOSURE: Medium. Educational institutions that deploy Zoom for students under 16 bear responsibility for ensuring that the deployment is governed by appropriate agreements, such as Zoom's education-specific terms or a separate data processing agreement that addresses COPPA and FERPA compliance. 3. JURISDICTION FLAGS: US schools deploying Zoom for students under 13 must ensure COPPA compliance, potentially through a signed school official consent mechanism. EU member states with a lower age of digital consent (as low as 13 in some jurisdictions) may permit use by users above their local threshold but below 16, creating a gap between Zoom's stated policy and local law. 4. CONTRACT AND VENDOR IMPLICATIONS: School districts and educational platforms using Zoom should verify that their agreements with Zoom include appropriate COPPA and FERPA provisions and that Zoom's data handling for student accounts is contractually restricted to educational purposes. 5. COMPLIANCE CONSIDERATIONS: Education-sector compliance teams should confirm the applicable product configuration and contractual framework governing student use of Zoom, and should not rely solely on this privacy statement for COPPA or FERPA compliance determinations.
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This provision establishes Zoom's stated age threshold at 16, which is above the 13-year threshold established by COPPA in the United States but aligns with GDPR's default age of digital consent in several EU member states. Educational institutions deploying Zoom for students younger than 16 should review whether separate contractual terms or product configurations govern those deployments.
The agreement states that Zoom's products are not intended for users under 16 and that Zoom does not knowingly collect data from this age group. Educational institutions using Zoom for younger students should confirm whether separate school or district agreements establish different terms and protections applicable to minors.
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