This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The non-refundable nature of all fees means users bear the full financial risk of any payment made, with no stated exceptions.
The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.
View change record →Users must pay in U.S. dollars and cannot obtain a refund of any fees paid to Zillow.
How other platforms handle this
Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.
Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.
If the Transitional Period exceeds the term defined in the Agreement, the Parties will agree to extend the term of the Agreement, solely for the purposes of an orderly Switch. Such extension will be subject to the payment of the applicable Fees for continued access to the Mistral AI Products.
"All fees are in U.S. dollars and are non-refundable.Excerpt from Zillow's Terms of Use
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The non-refundable nature of all fees means users bear the full financial risk of any payment made, with no stated exceptions.
Users must pay in U.S. dollars and cannot obtain a refund of any fees paid to Zillow.
ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.