Provision record
Zelle · Zelle Terms of Service · View original document ↗

Exclusion of all damages whatsoever

High severity Medium confidence Common · 281 of 352 platforms

Key Facts · in the document’s own words

Does Zelle exclude liability for any damages whatsoever, including direct, incidental, consequential, special, exemplary, and other indirect damages?
“IN NO EVENT WILL THE ZELLE® NETWORK...BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER INDIRECT DAMAGES...”
Version CA-V-006704, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Zelle excludes liability for any damages whatsoever, including direct, incidental, consequential, special, exemplary, and other indirect damages.
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This analysis describes what Zelle's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Excluding liability for all categories of damages — including direct damages — removes nearly all monetary recourse users might otherwise have against the Zelle Network.

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Interpretive note: The excerpt uses ellipses, indicating the full clause names additional parties or conditions not present in the quoted text. The canonical claim is limited strictly to what the quoted language establishes.

Consumer impact (what this means for users)

Users cannot recover any category of damages — including direct, incidental, or consequential damages — from the Zelle Network.

How other platforms handle this

DoorDash Medium

THE FOREGOING DISCLAIMER OF PUNITIVE AND EXEMPLARY DAMAGES...SHALL NOT APPLY TO USERS WHO RESIDE IN THE STATE OF NEW JERSEY IN THE UNITED STATES OR THE PROVINCE OF QUÉBEC IN CANADA.

Grubhub Medium

Except where we post, link to, or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services...

Lyft Medium

We are not responsible for those third parties and their websites, products or services, and we recommend that you review their policies.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL THE ZELLE® NETWORK...BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER INDIRECT DAMAGES...

Excerpt from Zelle's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Zelle Terms of Service
Entity
Zelle
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006704, captured Sept. 11, 2026
Record ID
CA-P-071262
Document ID
CA-D-000426
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006704)
5ef00d3942ed435f1d579ee9072326cbbf2c8398ee480b0e07562b67ac3436a7
Analysis generated
July 12, 2026 14:43 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006704, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zelle
Document: Zelle Terms of Service
Record ID: CA-P-071262
Version: CA-V-006704
Captured: 2026-09-11 00:43:37 UTC
SHA-256: 5ef00d3942ed435f…
URL: https://conductatlas.com/platform/zelle/zelle-terms-of-service/provision/CA-P-071262/exclusion-of-all-damages-whatsoever/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zelle's Exclusion of all damages whatsoever clause do?

Excluding liability for all categories of damages — including direct damages — removes nearly all monetary recourse users might otherwise have against the Zelle Network.

How does this clause affect you?

Users cannot recover any category of damages — including direct, incidental, or consequential damages — from the Zelle Network.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Zelle?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zelle.