Provision record
Wise · Wise Terms of Use · View original document ↗

Chargeback Right Limited to Breach or Unauthorized Use

High severity Explicit document language Common · 179 of 352 platforms
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium May 15, 2026

The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.

View change record →

How other platforms handle this

Tinder Medium

For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.

Synthesia Medium

In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.

Indeed Medium

You may cancel your purchase of Indeed Pro from the day you enter into the contract until ten (10) days after you receive the services. You do not need a reason to cancel.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You agree that you will only exercise this chargeback right if: (a) We have breached this Agreement; or (b) There was an unauthorized use of your Pay-in Method, meaning that you did not execute or authorize the payment. You agree that you will not exercise your chargeback right for any other reason.

Excerpt from Wise's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-050863
Document ID
CA-D-00526
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
Analysis generated
May 20, 2026 22:59 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-P-050863
Captured: 2026-05-20 22:59:22 UTC
SHA-256: 561266d11f984a2e…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/provision/CA-P-050863/chargeback-right-limited-to-breach-or-unauthorized-use/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Wise's Chargeback Right Limited to Breach or Unauthorized Use clause do?

The clause states: “You agree that you will only exercise this chargeback right if: (a) We have breached this Agreement; or (b) There was an unauthorized use of your Pay-in Method, meaning that you did not execute or authorize the payment. You agree that you will not exercise your chargeback right for any …”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.