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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“If you violate our Terms or policies, we may take action with respect to your account, including disabling or suspending your account and, if we do, you agree not to create another account without our permission.”
“OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS.”
“You must be at least 13 years old to register for and use our Services on your own (or such greater age required in your country or territory).”
“Our Services do not provide access to emergency services or emergency services providers, including the police, fire departments, or hospitals, or otherwise connect to public safety answering points.”
“THE WHATSAPP PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS...”
“We and you agree that for any Dispute (except for the Excluded Disputes defined below) we and you must bring Claims (including commencing an arbitration proceeding) within one year after the Dispute first arose; otherwise, such Dispute is permanently barred.”
WhatsApp's Terms set the rules for using the service, including who can sign up and what happens if you break the rules. If something goes wrong, WhatsApp's financial responsibility to you is capped at $100 or what you've paid them in the past year, and the service makes no guarantees about quality or reliability. If you're in the US or Canada and have a dispute with WhatsApp, you must resolve it through individual arbitration—not a court or class action lawsuit.
WhatsApp's Terms of Service establish the conditions under which users may access and use the Services, including a minimum age requirement of 13 years (or greater where required by local law) and an eligibility framework enforced through WhatsApp's power to disable or suspend accounts for violations. The document imposes significant limitations on WhatsApp's liability, capping aggregate monetary liability at $100 or amounts paid in the prior twelve months, excluding consequential and related damages categories entirely, and disclaiming all express and implied warranties. Users in the United States or Canada are bound to mandatory individual arbitration for nearly all disputes—excepting intellectual property matters—with an accompanying class action waiver and a one-year limitations period for all Claims. Users grant WhatsApp a worldwide, royalty-free, sublicensable, and transferable license over information they provide, and release WhatsApp and its affiliates and personnel from claims arising out of third-party conduct.
As a WhatsApp user, your ability to seek compensation for any harm connected to the service is sharply limited: WhatsApp owes you no warranties, excludes entire categories of damages such as lost profits and consequential harm, and caps its total liability at $100 or your last twelve months of payments. WhatsApp does not connect you to emergency services, so you cannot rely on it in a life-safety emergency. If you are in the United States or Canada, you are bound to resolve nearly all disputes through individual arbitration rather than in court, and you cannot join a class action. You must bring any claim within one year of the dispute arising or it is permanently barred. Providing information to WhatsApp grants it a broad, royalty-free license to use, reproduce, distribute, and sublicense that information.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
26 important changes detected
30 versions captured · Latest change detected by ConductAtlas: October 2026
WhatsApp revised the device platforms listed in its Terms of Service footer. The updated language now specifies 'Mobile Desktop Tablet' instead of the previous 'Android iPhone Mac/PC'. This change clarifies …
View change record →WhatsApp reorganized the language selection interface in its Terms of Service footer on August 25, 2026. Previously, the footer listed all 27 available languages in a single flat list. The …
View change record →WhatsApp's Terms of Service underwent a detected update on July 17, 2026, though the substantive change to the document text is minimal. The primary modification appears to be a formatting …
View change record →WhatsApp's Terms of Service underwent substantial reformatting and reorganization on July 7, 2026, with 70 sentences added and 61 sentences modified across 193 total sentences. The updated terms preserve core …
View change record →The provided diff appears to show a page redesign and resource refresh of WhatsApp's Terms of Service page, but does not contain substantive changes to the actual policy text. The …
View change record →The provided diff context shows the WhatsApp Terms of Service page HTML markup, but the actual terms content is truncated in both the before and after versions. The visible sections …
View change record →WhatsApp's terms of service were updated on June 30, 2026, but the change summary provided contains only HTML markup and metadata rather than substantive policy modifications. The diff shows technical …
View change record →The change detected involves modifications to three sentences in WhatsApp's Terms of Service as of June 26, 2026. The diff context provided shows primarily technical and formatting updates to the …
View change record →The detected change involves updates to HTML metadata, JavaScript tokens, and technical infrastructure elements in WhatsApp's Terms of Service page as of June 25, 2026. The modifications appear to be …
View change record →The WhatsApp Terms of Service were updated on June 24, 2026, with three sentences modified in the document. The specific operational content of these changes cannot be determined from the …
View change record →WhatsApp updated its Terms of Service on June 23, 2026. The change involved modifications to three sentences within the document. The specifics of what language was added, removed, or revised …
View change record →WhatsApp's Terms of Service were updated on June 22, 2026, but the provided diff context shows only HTML metadata and header/footer element changes without substantive policy text differences. The DIFF …
View change record →The detected changes appear to be technical updates to WhatsApp's Terms of Service webpage, including modifications to resource identifiers and stylesheet ordering in the HTML structure. The specific operational language …
View change record →WhatsApp updated its Terms of Service on June 18, 2026. The change involved modifications to three sentences within the document, which now contains 123 total sentences. The specific operational changes …
View change record →The detected change consists of minor modifications to the HTML metadata and page structure of WhatsApp's Terms of Service document, including updates to internal identifiers and resource hashes. These changes …
View change record →The detected change appears to involve minor HTML and JavaScript payload updates to WhatsApp's Terms of Service page, including updates to server tokens, nonces, and resource hashes. The actual substantive …
View change record →The detected change involves updates to WhatsApp's Terms of Service document published on June 15, 2026. The diff shows modifications to 3 sentences within a 123-sentence document, including updates to …
View change record →The change summary indicates that 3 sentences were modified in WhatsApp's Terms of Service on June 14, 2026, but the actual content of those modifications is not provided in the …
View change record →The detected change consists of three modified sentences within WhatsApp's Terms of Service, updated on June 13, 2026. The diff data provided contains only HTML markup, metadata tokens, and stylesheet …
View change record →The provided diff shows changes to WhatsApp's Terms of Service page HTML and JavaScript resources, captured on June 12, 2026. The substantive changes are minimal and relate to technical metadata …
View change record →WhatsApp's Terms of Service were updated on June 12, 2026, with modifications to three sentences within the document. The changes appear to be technical updates to resource URLs and token …
View change record →WhatsApp's Terms of Service document was updated on June 9, 2026, with three sentences modified. The specific operational changes in the updated text are not visible in the provided diff, …
View change record →WhatsApp's Terms of Service document underwent minor technical updates on June 9, 2026. The change modified 3 sentences within the HTML structure and metadata of the terms page without substantive …
View change record →Meta offered rival AI chatbots one month of free access to WhatsApp while negotiating with EU regulators. This follows an outright ban on third-party AI chatbots in January, a paid-access …
View change record →“If you violate our Terms or policies, we may take action with respect to your account, including disabling or suspending your account and, if we do, you agree not to create another account without our permission.”
“OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE …”
“You must be at least 13 years old to register for and use our Services on your own (or such greater age required in your country or territory).”
“Our Services do not provide access to emergency services or emergency services providers, including the police, fire departments, or hospitals, or otherwise connect to public safety answering points.”
“THE WHATSAPP PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS...”
“We and you agree that for any Dispute (except for the Excluded Disputes defined below) we and you must bring Claims (including commencing an arbitration proceeding) within one year after the Dispute first arose; otherwise, such Dispute is permanently barred.”
“WE ARE PROVIDING OUR SERVICES ON AN "AS IS" BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT...”
“IF YOU ARE A WHATSAPP USER LOCATED IN THE UNITED STATES OR CANADA, OUR TERMS CONTAIN A BINDING ARBITRATION PROVISION...YOU WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY...”
“IF YOU ARE A WHATSAPP USER LOCATED IN THE UNITED STATES OR CANADA, YOU AND WE AGREE TO SUBMIT ALL DISPUTES TO BINDING INDIVIDUAL ARBITRATION, EXCEPT FOR THOSE THAT INVOLVE INTELLECTUAL PROPERTY DISPUTES...”
“You grant WhatsApp a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information...”
“YOU RELEASE US, OUR SUBSIDIARIES, AFFILIATES, AND OUR AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS...FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, CONTROVERSY, DISPUTE, OR DAMAGES...”
“YOU MAY BRING A CLAIM ONLY ON YOUR OWN BEHALF, AND NOT ON BEHALF OF ANY OFFICIAL OR OTHER PERSON, OR CLASS OF PEOPLE. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN, OR HAVE YOUR DISPUTE HEARD AND RESOLVED AS, A …”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
WhatsApp has updated this document before. Monitor includes same-day alerts, structured change summaries, and monitoring for up to 20 platforms.
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