Generated by a model from the captured document; not read by a person

A messaging application that enables users to send text messages, voice messages, photos, videos, and documents over internet connections, as well as make voice and video calls. The platform uses end-to-end encryption for communications and serves billions of users globally for personal and business messaging. Policy changes affect user privacy rights, data sharing practices with parent company Meta, and terms governing message storage and account usage.

2 Documents
0 All provisions
1 Changes · 12 mo
Jun 6, 2026 Last change
Objective measurements
Counted directly from the archive for WhatsApp — documents, captured versions, and detected changes.
2
Documents tracked
79
Versions captured
1
Changes · 12 mo
1
Changes · all-time
140
Days since change
ConductAtlas User-Protection Index
Insufficient coverage
Insufficient coverage to score
Only 2 of 6 governance dimensions are confidently known for WhatsApp — too few for a headline score. What we do have is shown below.
How is this scored? →

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from WhatsApp’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · insufficient coverage (scored on 2 of 6)
Arbitration & class action weight 22% not stated
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% not stated
Governance Coverage
Contract Terms
16 provisions
Arbitration
13 provisions
Data Collection
13 provisions
Data Sharing
13 provisions
Data Retention
9 provisions
Acceptable Use
9 provisions
Account Control
8 provisions
Legal Jurisdiction
8 provisions
Data Usage
7 provisions
Liability Limitation
7 provisions
Key Governance Provisions
One Year Time Limit To Bring Claim

A one-year limitation period is shorter than many statutory statutes of limitations, meaning users may lose the right to pursue claims they would otherwise be entitled to bring under applicable law.

No Liability For Lost Or Consequential Damages

This exclusion eliminates entire categories of damages that users might otherwise seek to recover, significantly restricting the remedies available for harms connected to WhatsApp's Terms.

User Releases WhatsApp From Third-Party Claims

This release extinguishes users' ability to pursue WhatsApp and a broad range of associated individuals and entities for claims connected to third-party conduct.

Waiver Of Class Action Rights

The class action waiver prevents users from aggregating claims against WhatsApp, which may make it economically impractical to pursue small individual harms.

US Canada Users Submit All Disputes To Arbitration

The mandatory arbitration requirement eliminates access to courts for nearly all disputes for users in the United States or Canada, with a carve-out only for intellectual property disputes.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jun 6, 2026 Changes (12 months): 1 Documents monitored: 2 Provisions tracked: 0
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Documents

WhatsApp Privacy Policy

Medium

WhatsApp's Privacy Policy explains what data WhatsApp collects about you, how it is used, and who it is shared with. Your messages are protected by end-to-end encryption and deleted from …

Dated January 4, 2021 · Privacy policy
0 provisions 48 versions captured 1 significant change Version history →

WhatsApp Terms of Service

High

WhatsApp's Terms set the rules for using the service, including who can sign up and what happens if you break the rules. If something goes wrong, WhatsApp's financial responsibility to …

Dated January 4, 2021 · Terms of service
0 provisions 31 versions captured Version history →

Recent Changes

June 6, 2026 · WhatsApp Privacy Policy Medium

WhatsApp's Privacy Policy was updated with three substantive changes: the account creation requirement now links to an FAQ explaining the mobile phone number provision; the policy removes language stating WhatsApp …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (0 of 0)

No provisions found.

Compare WhatsApp with other platforms →

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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What WhatsApp documents does ConductAtlas track?

ConductAtlas tracks 2 WhatsApp documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has WhatsApp made in the past year?

WhatsApp has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for WhatsApp?

ConductAtlas has classified 0 provisions across WhatsApp's tracked documents.

Can I get alerts when WhatsApp changes their policies?

Yes. Monitor subscribers ($4.99/month) can add WhatsApp to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.