No matter what harm Waze's app causes you — including bad directions leading to an accident — they are only legally required to pay you a maximum of $100.
If Waze provides incorrect navigation that contributes to a traffic accident or property damage, this clause limits Waze's financial liability to you to just $100, regardless of the actual harm suffered.
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Compare across platforms →For a navigation service that millions of drivers rely on for safety, a $100 liability cap is extraordinarily low and may leave users without meaningful legal recourse if defective routing causes serious harm.
(1) REGULATORY FRAMEWORK: This provision implicates California Civil Code §1670.5 (unconscionability doctrine), which courts have applied to void limitation of liability clauses in consumer contracts where the disparity between the cap and potential harm is extreme. The FTC Act Section 5 may apply where the clause functions as a deceptive limitation on consumer remedies. For EU users, the EU Unfair Contract Terms Directive (93/13/EEC) and national implementing legislation may render such caps unenforceable in consumer contracts. (2)
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