Provision record
Verizon · Verizon Privacy Policy · View original document ↗

System software collects device and app information

High severity Medium confidence Explicit document language Common · 296 of 352 platforms

Key Facts

What may system software installed by Verizon on wireless devices collect?
Verizon installs system software on some wireless devices that may collect information about network and device conditions including location, battery life, and apps on the device.
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This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause discloses that Verizon-installed system software—not a user-downloaded app—may collect location data and a list of apps from the device, raising device-level surveillance concerns.

Interpretive note: The excerpt appears to be a partial list of what the system software 'may' do. Other capabilities of the software beyond collecting network and device conditions may exist in the full clause but are not captured here.

Recent Activity

This document changed recently

Medium Aug 29, 2026

The updated policy removes four instances of opt-out guidance that previously directed Verizon Community users to a 'Your Privacy Choices' page. This removal eliminates a disclosed method for managing privacy preferences within that service. Verizon Community users will no longer have this specific instruction in the published policy to locate opt-out controls.

View change record →
Medium Aug 28, 2026

The updated policy expands the stated uses of your information. Verizon now explicitly reserves the right to use data to determine your eligibility for employment-related discounts, Verizon Dollars rewards, and service discounts; to assess your creditworthiness and payment risk; and to contact you with marketing offers from partners. The policy previously stated these uses more narrowly or did not list them as discrete purposes. You can review Verizon's privacy choices pages to manage some data uses, including opt-out mechanisms for prescreening and industry-wide credit opt-out options.

View change record →

Consumer impact (what this means for users)

If Verizon installs system software on your wireless device, that software may collect data about your location, battery life, and which apps are on your device.

How other platforms handle this

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if you place a restaurant order, our restaurant partner will collect and process your credit card or other payment information in order to fulfill the order.

Anthropic Medium

We collect information about your use of the Services, such as the dates and times of access, browsing history, search, information about the links you click and about third-party applications...

GitHub Medium

For paid subscriptions, we collect details like name, billing address, and payment specifics.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We install system software on some wireless devices which may: collect information about network and device conditions including location, battery life and apps on the device.

Excerpt from Verizon's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Verizon Privacy Policy
Entity
Verizon
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-051644
Document ID
CA-D-00586
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5bfd725883e77a2150c1b660a350e86fe272001c6f565796eae3cdddb6901404
Analysis generated
July 9, 2026 09:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Verizon
Document: Verizon Privacy Policy
Record ID: CA-P-051644
Captured: 2026-07-09 09:14:38 UTC
SHA-256: 5bfd725883e77a21…
URL: https://conductatlas.com/platform/verizon/verizon-privacy-policy/provision/CA-P-051644/system-software-collects-device-and-app-information/
Accessed: Sept. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Verizon's System software collects device and app information clause do?

This clause discloses that Verizon-installed system software—not a user-downloaded app—may collect location data and a list of apps from the device, raising device-level surveillance concerns.

How does this clause affect you?

If Verizon installs system software on your wireless device, that software may collect data about your location, battery life, and which apps are on your device.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Verizon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Verizon.