This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause discloses that customer communications are subject to monitoring, recording, and AI analysis, which affects the privacy of every interaction a customer has with Verizon or its service providers.
Interpretive note: The excerpt ends with '...' so additional purposes for which monitoring, recording, or AI may be used are not captured in the canonical claim.
Any communication you have with Verizon may be monitored or recorded and analyzed using AI, with that AI subject to human management, for purposes including improving service, personalizing your experience, and training employees.
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providers of artificial intelligence technologies that record and analyze your content or communications
If required by Applicable AI Laws to report a Serious Incident to the Competent Authority, the Customer will use best efforts to notify Mistral AI prior to such reporting if the Serious Incident concerns a Covered Mistral AI Product.
This is still Your Content, and you are responsible for it and its accuracy, as well as your use of it on our Services and any and all decisions made, actions taken, and failures to take action based on Your Content.
"When you communicate with us, we and our service providers may monitor or record the interaction and use artificial intelligence managed by humans to help us better serve you; to personalize your experiences; to train or otherwise support employees...Excerpt from Verizon's Privacy Policy
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This clause discloses that customer communications are subject to monitoring, recording, and AI analysis, which affects the privacy of every interaction a customer has with Verizon or its service providers.
Any communication you have with Verizon may be monitored or recorded and analyzed using AI, with that AI subject to human management, for purposes including improving service, personalizing your experience, and training employees.
ConductAtlas has identified this type of provision across 216 platforms. See the full comparison.
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