The policy discloses that Verizon's use of Customer Proprietary Network Information, including call quantity, technical configuration, destination, and location data from telecommunications services, is governed by federal law and subject to specific restrictions on use and sharing.
This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision identifies Verizon's obligations as a telecommunications carrier under FCC CPNI rules, which impose sector-specific consent and use restrictions on call detail and network usage data beyond those required by general consumer privacy law. Compliance with these obligations is enforced by the FCC.
Interpretive note: The precise boundary between CPNI-covered data and other network usage data used in advertising programs is not fully delineated in the policy, and regulatory treatment depends on FCC classification of specific data types.
The new version adds 'type' and 'location' as specific CPNI categories and removes explicit mention of marketing, fraud detection, and legal compliance uses.
View full change record →Under this clause, Verizon acknowledges that federal telecommunications law governs certain uses of customers' call and network usage data, and customers may have rights to restrict certain CPNI uses for marketing purposes under FCC rules in addition to rights available under general privacy law.
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"Federal law governs our use of certain information that we have about you as a customer of our telecommunications services. This information is called Customer Proprietary Network Information or CPNI. CPNI includes information such as the quantity, technical configuration, type, destination, location, and amount of your use of telecommunications services.Excerpt from Verizon's Privacy Policy (Summary)
1) REGULATORY LANDSCAPE: FCC CPNI rules require telecommunications carriers to obtain affirmative opt-in consent before using CPNI for marketing purposes beyond the customer's existing service relationship.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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This provision identifies Verizon's obligations as a telecommunications carrier under FCC CPNI rules, which impose sector-specific consent and use restrictions on call detail and network usage data beyond those required by general consumer privacy law. Compliance with these obligations is enforced by the FCC.
Under this clause, Verizon acknowledges that federal telecommunications law governs certain uses of customers' call and network usage data, and customers may have rights to restrict certain CPNI uses for marketing purposes under FCC rules in addition to rights available under general privacy law.
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