This analysis describes what Venmo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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"If a buyer files a chargeback with their card issuer, we may, in our discretion, use the documentation you provide to us to mediate the chargeback. If you do not assist us in a timely manner, including providing necessary information within ten days of our request, the transaction may be subject to an irreversible chargeback or reversal.Excerpt from Venmo's User Agreement
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The clause states: “If a buyer files a chargeback with their card issuer, we may, in our discretion, use the documentation you provide to us to mediate the chargeback. If you do not assist us in a timely manner, including providing necessary information within ten days of our request, the transaction may be …”
ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.
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