This analysis describes what Venmo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
By capping recovery at direct damages in any circumstance, the clause prevents users from recovering amounts beyond their direct out-of-pocket loss regardless of the nature or severity of PayPal's conduct.
Your ability to recover from PayPal is capped at the actual amount of direct damages you suffered, regardless of the circumstances.
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"Our liability to you or any third parties in any circumstance is limited to the actual amount of direct damages.Excerpt from Venmo's User Agreement
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By capping recovery at direct damages in any circumstance, the clause prevents users from recovering amounts beyond their direct out-of-pocket loss regardless of the nature or severity of PayPal's conduct.
Your ability to recover from PayPal is capped at the actual amount of direct damages you suffered, regardless of the circumstances.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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