The terms require users to waive their right to participate in class, collective, coordinated, consolidated, mass, or representative actions against Uber, limiting disputes to individual proceedings only. The waiver applies in both arbitration and court proceedings, with courts retaining exclusive authority to determine the enforceability of the waiver itself.
This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision precludes users from joining or initiating group litigation against Uber, including as a participant in a class action initiated by others, except as expressly permitted for classwide settlements. Courts, not arbitrators, have exclusive authority to resolve disputes about the enforceability of the class and mass action waivers.
Interpretive note: Enforceability of class action waivers in adhesion contracts varies by jurisdiction and claim type; California public injunction claims and certain state consumer protection claims may not be fully waivable.
Under this clause, users are contractually precluded from bringing or participating in class, collective, or mass actions against Uber, and from recovering non-individual relief. The agreement permits participation in classwide or representative settlements even where the waiver applies.
Cross-platform context
See how other platforms handle Class Action and Mass Action Waiver and similar clauses.
Compare across platforms →"Any and all disputes, claims, or controversies between the parties shall be resolved only in individual arbitration. The parties expressly waive the right to have any dispute, claim, lawsuit, or controversy brought, heard, administered, resolved, or arbitrated as a class, collective, coordinated, consolidated, and/or representative action, and neither an arbitrator nor an arbitration provider shall have any authority to hear, arbitrate, or administer any class, collective, coordinated, consolidated, and/or representative action, or to award relief to anyone but the individual in arbitration. The parties also expressly waive the right to seek, recover, or obtain any non-individual relief.Excerpt from Uber's Terms of Use
REGULATORY LANDSCAPE: Class and mass action waiver provisions interact with Federal Rule of Civil Procedure 23 and state equivalent class action rules.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision precludes users from joining or initiating group litigation against Uber, including as a participant in a class action initiated by others, except as expressly permitted for classwide settlements. Courts, not arbitrators, have exclusive authority to resolve disputes about the enforceability of the class and mass action waivers.
Under this clause, users are contractually precluded from bringing or participating in class, collective, or mass actions against Uber, and from recovering non-individual relief. The agreement permits participation in classwide or representative settlements even where the waiver applies.
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