Provision record
Uber · Uber Terms of Use · View original document ↗

Mass Action Waiver and 50-Demand Threshold

High severity High confidence Explicitdocumentlanguage Common · 211 of 352 platforms

Key Facts

What does Uber define as a 'Mass Action'?
Uber defines a 'Mass Action' to include instances where a user or Uber is represented by a law firm or collection of law firms that has filed 50 or more arbitration demands of a substantially similar nature.
When does a 'Mass Action' include instances where a user or Uber is represented by a law firm?
Uber defines a 'Mass Action' to include instances where a user or Uber is represented by a law firm or collection of law firms that has filed 50 or more arbitration demands of a substantially similar nature.
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This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The 50-demand threshold means coordinated legal campaigns through shared law firms can be classified as a Mass Action, triggering separate procedural rules regardless of individual claim independence.

Interpretive note: The excerpt provides only the definition of Mass Action; consequences of that classification are not stated in this excerpt and are omitted per the rules.

Consumer impact (what this means for users)

If your attorney or group of attorneys has filed 50 or more substantially similar arbitration demands, your claim may be classified as part of a Mass Action under Uber's Terms.

How other platforms handle this

Chegg Medium

If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.

Wise Medium

If 25 or more claimants seek to file arbitrations raising similar claims and are represented by the same counsel...all cases must be resolved in arbitration using bellwether and, if necessary, batched proceedings...

Lyft Medium

If 25 or more claimants submit Informal Notices or Demands ... the AAA's Mass Arbitration Supplementary Rules ... shall apply, and all of the cases must be resolved in arbitration under the process described in this Section 17(h).

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▸ View Original Clause Language DOCUMENT RECORD
"
the definition of a "Mass Action" includes, but is not limited to, instances in which you or Uber are represented by a law firm or collection of law firms that has filed 50 or more arbitration demands of a substantially similar nature...

Excerpt from Uber's Terms of Use

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Uber Terms of Use
Entity
Uber
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-041312
Document ID
CA-D-00420
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
380506706c08e19854ffed675de851e2e51f6b319080c4462acb81159121deb8
Analysis generated
July 9, 2026 03:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uber
Document: Uber Terms of Use
Record ID: CA-P-041312
Captured: 2026-07-09 03:06:42 UTC
SHA-256: 380506706c08e198…
URL: https://conductatlas.com/platform/uber/uber-terms-of-use/provision/CA-P-041312/mass-action-waiver-and-50-demand-threshold/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Uber's Mass Action Waiver and 50-Demand Threshold clause do?

The 50-demand threshold means coordinated legal campaigns through shared law firms can be classified as a Mass Action, triggering separate procedural rules regardless of individual claim independence.

How does this clause affect you?

If your attorney or group of attorneys has filed 50 or more substantially similar arbitration demands, your claim may be classified as part of a Mass Action under Uber's Terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.