This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This means Twilio Inc. can process customer personal data as a sub-processor even when it is not the direct contracting party, which affects the chain of data processing responsibility and applicable protections.
If you contract with a non-US Twilio entity, Twilio Inc. still processes your data but in the capacity of a sub-processor rather than as the primary data processor.
How other platforms handle this
For notifications from Zoom such as those related to the services, phone authentication, meeting invites, meeting summaries and requests to enable AI features, Twilio may process the following data: Name Email address Phone number...
disclosure is required by a third-party to complete a transaction initiated by the user
Each payment processor uses and processes your complete payment information in accordance with its applicable privacy policy (Stripe and PayPal).
Monitoring
Twilio has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracting with Twilio Ireland Ltd, then Twilio Inc. is acting as a sub-processor...)— Excerpt from Twilio's Twilio Sub-Processors
ConductAtlas detected a major restructuring of Meta’s privacy policy that removed detailed consumer rights disclosures and relocated them to separate documents.
Your genetic data may be transferred to a new owner as a business asset. Here is what the Terms of Service actually say and what you can do right now.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This means Twilio Inc. can process customer personal data as a sub-processor even when it is not the direct contracting party, which affects the chain of data processing responsibility and applicable protections.
If you contract with a non-US Twilio entity, Twilio Inc. still processes your data but in the capacity of a sub-processor rather than as the primary data processor.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Twilio.