Provision record
Twilio · Twilio Sub-Processors · View original document ↗

Twilio Inc. acts as sub-processor for non-US contracting entities

High confidence Common · 281 of 343 platforms

Key Facts · in the document’s own words

When does Twilio Inc. act as a sub-processor for the Twilio contracting entity?
“If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracting with Twilio Ireland Ltd, then Twilio Inc. is acting as a sub-processor...)”
Version CA-V-006433, captured Sept. 5, 2026 · live source ↗
Our reading, not the document’s words
Twilio Inc. acts as a sub-processor for the Twilio contracting entity when Twilio Inc. is not itself the party to the customer's agreement.
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This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This means Twilio Inc. can process customer personal data as a sub-processor even when it is not the direct contracting party, which affects the chain of data processing responsibility and applicable protections.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If you contract with a non-US Twilio entity, Twilio Inc. still processes your data but in the capacity of a sub-processor rather than as the primary data processor.

How other platforms handle this

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The Company collect and process personal information in [Singapore, Malaysia] for the purpose of providing the services.

TikTok Ads

If you send us, or enable us to collect, Business Products Data...you agree to the Business Products (Data) Terms.

OpenAI

CoreWeave, Inc. ... Norway Spain Sweden United Kingdom United States Cloud infrastructure

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracting with Twilio Ireland Ltd, then Twilio Inc. is acting as a sub-processor...)

Excerpt from Twilio's Sub-Processors

Provision details

Document information
Document
Twilio Sub-Processors
Entity
Twilio
Tracking information
First captured by ConductAtlas
July 6, 2026
Text quoted from version
CA-V-006433, captured Sept. 5, 2026
Record ID
CA-P-068212
Document ID
CA-D-000933
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-006433)
7f04d0ea5ecad67f402e2a169ac54492b72618ac2d266a27b2434a7f99045507
Analysis generated
July 6, 2026 23:19 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006433, captured Sept. 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Twilio
Document: Twilio Sub-Processors
Record ID: CA-P-068212
Version: CA-V-006433
Captured: 2026-09-05 00:40:45 UTC
SHA-256: 7f04d0ea5ecad67f…
URL: https://conductatlas.com/platform/twilio/twilio-sub-processors/provision/CA-P-068212/twilio-inc-acts-as-sub-processor-for-non-us-contracting-entities/
Accessed: Nov. 5, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Twilio's Twilio Inc. acts as sub-processor for non-US contracting entities clause do?

This means Twilio Inc. can process customer personal data as a sub-processor even when it is not the direct contracting party, which affects the chain of data processing responsibility and applicable protections.

How does this clause affect you?

If you contract with a non-US Twilio entity, Twilio Inc. still processes your data but in the capacity of a sub-processor rather than as the primary data processor.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Twilio?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Twilio.