Twilio · Twilio Sub-Processors · View original document ↗

AWS infrastructure hosting and storage for all services

Medium severity Medium confidence Explicitdocumentlanguage Common · 290 of 352 platforms
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Recent governance activity Twilio recorded 2 documented changes in the last 30 days.
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This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Identifying AWS as the infrastructure host in the USA is consequential for understanding where customer data physically resides and which legal jurisdiction governs it.

Interpretive note: The asterisk after 'USA*' suggests a qualification or footnote whose content is not present in the excerpt. The scope of 'all services' is an inference; the excerpt does not specify which services this applies to.

Consumer impact (what this means for users)

Data processed through Twilio's services is hosted and stored by AWS in the USA.

How other platforms handle this

Zoom Medium

Meeting and call recordings (if saved to the cloud by Customer Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer)

Squarespace Medium

We disclose information about you to our vendors (including our affiliates) that perform services on our behalf.

Google Gemini Medium

Gemini Apps may share your precise location data with another Google service, like Google Maps, to fulfill your request.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Infrastructure Provider providing hosting services and storage. USA*

— Excerpt from Twilio's Twilio Sub-Processors

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Twilio Sub-Processors
Entity
Twilio
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 9, 2026
Record ID
CA-P-068171
Document ID
CA-D-00933
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
eb0c920c72df0732ba3434b4acbc87ddf3cac2ad805f3e24639ec619d81bba39
Analysis generated
July 6, 2026 23:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Twilio
Document: Twilio Sub-Processors
Record ID: CA-P-068171
Captured: 2026-07-06 23:19:28 UTC
SHA-256: eb0c920c72df0732…
URL: https://conductatlas.com/platform/twilio/twilio-sub-processors/provision/CA-P-068171/aws-infrastructure-hosting-and-storage-for-all-services/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Twilio's AWS infrastructure hosting and storage for all services clause do?

Identifying AWS as the infrastructure host in the USA is consequential for understanding where customer data physically resides and which legal jurisdiction governs it.

How does this clause affect you?

Data processed through Twilio's services is hosted and stored by AWS in the USA.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Twilio?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Twilio.