“For each sub-processor below, processing of personal data will be for the duration that the customer uses and continues to use the applicable service(s), and for the retention periods as set out in customer's agreement with Twilio.”
This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The duration of personal data processing by sub-processors is directly linked to both active service use and contractually agreed retention periods, meaning data is not automatically deleted upon stopping use unless the agreement specifies otherwise.
Your personal data is processed by Twilio's sub-processors for as long as you use the relevant service and for whatever retention periods your agreement with Twilio specifies.
How other platforms handle this
We will retain your Personal Information for as long as we need it to provide you with access to our Services or to fulfill the purposes for which it was collected...
We retain personal information about you for the time necessary to fulfill the purpose for which that information was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by law.
We shall promptly destroy personal information without delay when the retention period has expired or when the purpose of processing has been achieved, and the personal information is no longer necessary.
"For each sub-processor below, processing of personal data will be for the duration that the customer uses and continues to use the applicable service(s), and for the retention periods as set out in customer's agreement with Twilio.Excerpt from Twilio's Sub-Processors
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The duration of personal data processing by sub-processors is directly linked to both active service use and contractually agreed retention periods, meaning data is not automatically deleted upon stopping use unless the agreement specifies otherwise.
Your personal data is processed by Twilio's sub-processors for as long as you use the relevant service and for whatever retention periods your agreement with Twilio specifies.
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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