Provision record
Twilio · Twilio Sub-Processors · View original document ↗

Customer subscription to sub-processor change notifications

Medium severity High confidence Explicit document language Common · 289 of 352 platforms

Key Facts

Does Twilio offer customers the ability to subscribe to notifications of sub-processor changes?
Twilio offers customers the ability to subscribe to notifications of sub-processor changes to receive updates.
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This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers who subscribe can proactively monitor changes to the third parties processing their data, which is relevant to ongoing compliance and vendor risk management.

Consumer impact (what this means for users)

Customers are permitted, but not required, to subscribe to sub-processor change notifications.

How other platforms handle this

Faire Medium

We will take reasonable steps to alert you to material changes by placing a notice on the https://www.faire.com website, by sending you an email, and/or by some other means.

Mistral AI Medium

Mistral AI will notify Customer of any material updates to the Additional Terms either via email or a Customer Account notification.

Tabnine Medium

Third-Party Terms and Conditions are subject to change without notice and Tabnine bears no responsibility for monitoring or notifying Customer of any changes.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Twilio customers may subscribe to notifications of sub-processor changes to receive updates.

Excerpt from Twilio's Sub-Processors

Provision details

Document information
Document
Twilio Sub-Processors
Entity
Twilio
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 9, 2026
Record ID
CA-P-068167
Document ID
CA-D-00933
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
eb0c920c72df0732ba3434b4acbc87ddf3cac2ad805f3e24639ec619d81bba39
Analysis generated
July 6, 2026 23:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Twilio
Document: Twilio Sub-Processors
Record ID: CA-P-068167
Captured: 2026-07-06 23:19:28 UTC
SHA-256: eb0c920c72df0732…
URL: https://conductatlas.com/platform/twilio/twilio-sub-processors/provision/CA-P-068167/customer-subscription-to-sub-processor-change-notifications/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Twilio's Customer subscription to sub-processor change notifications clause do?

Customers who subscribe can proactively monitor changes to the third parties processing their data, which is relevant to ongoing compliance and vendor risk management.

How does this clause affect you?

Customers are permitted, but not required, to subscribe to sub-processor change notifications.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Twilio?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Twilio.