This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customers have a meaningful choice over where their CDP Segment data is hosted, which has direct implications for data residency and compliance obligations.
Customers can choose whether their CDP Segment data is hosted in the USA or EU (Dublin), with AWS as the underlying infrastructure provider.
How other platforms handle this
Meeting and call recordings (if saved to the cloud by Customer Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer)
we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates' services...
Whenever we transfer personal data internationally, we use tools and transfer agreements to: make sure the data transfer complies with applicable law; and help to give your data the same level of protection as it has in the EU...
"Infrastructure Provider providing hosting services and storage. USA or EU (Dublin) as selected by customersExcerpt from Twilio's Sub-Processors
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Customers have a meaningful choice over where their CDP Segment data is hosted, which has direct implications for data residency and compliance obligations.
Customers can choose whether their CDP Segment data is hosted in the USA or EU (Dublin), with AWS as the underlying infrastructure provider.
ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.
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