Provision record
TurboTax · TurboTax Terms of Use · View original document ↗

Unlimited Expert Support Quantity Not Hours

Medium severity Explicit document language Common · 286 of 352 platforms
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This analysis describes what TurboTax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

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▸ View Original Clause Language DOCUMENT RECORD
"
Unlimited access to TurboTax experts refers to an unlimited quantity of contacts available to each customer, but does not refer to hours of operation or service coverage.

Excerpt from TurboTax's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
TurboTax Terms of Use
Entity
TurboTax
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-074867
Document ID
CA-D-00438
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: TurboTax
Document: TurboTax Terms of Use
Record ID: CA-P-074867
Captured: UTC
URL: https://conductatlas.com/platform/turbotax/turbotax-terms-of-use/provision/CA-P-074867/unlimited-expert-support-quantity-not-hours/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does TurboTax's Unlimited Expert Support Quantity Not Hours clause do?

The clause states: “Unlimited access to TurboTax experts refers to an unlimited quantity of contacts available to each customer, but does not refer to hours of operation or service coverage.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with TurboTax?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by TurboTax.