Provision record
TurboTax · TurboTax Terms of Use · View original document ↗

Expert Full Service Penalty Payment Obligation

High severity High confidence Explicitdocumentlanguage Common · 232 of 352 platforms

Key Facts

Will TurboTax pay penalties and interest imposed by the IRS or a state because of an error made by a TurboTax expert acting as a signed preparer?
TurboTax will pay penalties and interest imposed by the IRS or a state because of an error made by a TurboTax expert acting as a signed preparer for the user's return.
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This analysis describes what TurboTax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The obligation to pay is conditioned on the TurboTax expert having acted as the signed preparer; errors by experts in other roles may not be covered.

Consumer impact (what this means for users)

The reader can be reimbursed for IRS or state penalties and interest only when those charges result from an error by a TurboTax expert who was the signed preparer for the return.

How other platforms handle this

DeepL Medium

DeepL shall be entitled to request a reasonable advance payment for the anticipated legal defence expenses.

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

Walmart Medium

you agree to cooperate with Walmart if and as requested by Walmart in the defense and settlement of such matter.

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Monitoring

TurboTax has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you pay an IRS or state penalty (or interest) because of an error that a TurboTax expert made while acting as a signed preparer for your return, we'll pay you the penalty and interest.

Excerpt from TurboTax's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
TurboTax Terms of Use
Entity
TurboTax
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-074804
Document ID
CA-D-00438
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: TurboTax
Document: TurboTax Terms of Use
Record ID: CA-P-074804
Captured: UTC
URL: https://conductatlas.com/platform/turbotax/turbotax-terms-of-use/provision/CA-P-074804/expert-full-service-penalty-payment-obligation/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does TurboTax's Expert Full Service Penalty Payment Obligation clause do?

The obligation to pay is conditioned on the TurboTax expert having acted as the signed preparer; errors by experts in other roles may not be covered.

How does this clause affect you?

The reader can be reimbursed for IRS or state penalties and interest only when those charges result from an error by a TurboTax expert who was the signed preparer for the return.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.

Is ConductAtlas affiliated with TurboTax?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by TurboTax.