TikTok · TikTok Terms of Service · View original document ↗

Non-Refundable Virtual Coins Policy

Medium severity Unique · 0 of 325 platforms
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This analysis describes what TikTok's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The non-refundable designation clarifies the post-purchase status of virtual currency and establishes that coin transactions constitute final settlements. This provision defines the financial structure governing virtual goods transactions on the platform.

Consumer impact (what this means for users)

Users who purchase virtual coins operate under terms that classify these purchases as non-refundable transactions. The provision means that coin purchases, once completed, cannot be reversed or returned through standard refund mechanisms outlined in the agreement.

How other platforms handle this

Netflix Medium

To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused Netflix content.

Tinder High

If you purchase a subscription, it will automatically renew until you cancel, in accordance with the terms disclosed to you at the time of purchase. Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods, except if the laws applicable in ...

Calm High

You will not have the right to receive a refund for any amounts paid to us unless otherwise required by applicable law.

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Monitoring

TikTok has changed this document before.

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Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
TikTok Terms of Service
Entity
TikTok
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
May 12, 2026
Record ID
CA-P-000291
Document ID
CA-D-00032
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d3539721aabef48180e1d19544aec3d5ebb50fb5a6fa66c261148d6a86e4976d
Analysis generated
March 6, 2026 20:11 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: TikTok
Document: TikTok Terms of Service
Record ID: CA-P-000291
Captured: 2026-03-06 20:11:40 UTC
SHA-256: d3539721aabef481…
URL: https://conductatlas.com/platform/tiktok/tiktok-terms-of-service/non-refundable-virtual-coins-policy/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does TikTok's Non-Refundable Virtual Coins Policy clause do?

The non-refundable designation clarifies the post-purchase status of virtual currency and establishes that coin transactions constitute final settlements. This provision defines the financial structure governing virtual goods transactions on the platform.

How does this clause affect you?

Users who purchase virtual coins operate under terms that classify these purchases as non-refundable transactions. The provision means that coin purchases, once completed, cannot be reversed or returned through standard refund mechanisms outlined in the agreement.

Is ConductAtlas affiliated with TikTok?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by TikTok.