A telehealth platform that connects patients with licensed healthcare providers through video, phone, and messaging for remote medical consultations and care. The company provides virtual healthcare services including primary care, mental health support, and specialty consultations to consumers and through employer-sponsored health benefits. Their terms of service and privacy policies are significant for users as they govern how sensitive health information is collected, used, and protected during digital healthcare interactions.

2 Documents
2 All provisions 0 High severity 2 Medium severity 0 Low severity
0 Changes · 12 mo
Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Data Collection
3 provisions · 3 med
Privacy Rights
2 provisions · 1 high · 1 med
Content Moderation
1 provision · 1 med
Consent
1 provision · 1 high
Key Governance Provisions
High Absence of Privacy Policy Text in Submitted Document

The operational significance of privacy policy provisions cannot be assessed without the actual clause language. Privacy policies establish the procedural framework for data collection, use, retentio…

High OneTrust Consent-Gated Advertising Script Loading

The clause operationalizes Teladoc's consent management infrastructure by conditioning the deployment of third-party tracking technology on documented user consent signals. This establishes a procedu…

High Freshpaint Healthcare Analytics Deployment

The provision operationalizes Teladoc's analytics infrastructure to capture user behavior and session data. This tracking mechanism supports Teladoc's ability to monitor service usage patterns and us…

Document Coverage
Privacypolicy Termsofservice
Last change detected: Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 2
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Documents

Teladoc Privacy Policy

Low

The submitted document is Teladoc Health's website homepage HTML, not a privacy policy document. The homepage source code includes embedded third-party analytics and tracking scripts from Freshpaint and Visual Website …

Last updated May 5, 2026 · Privacy policy
1 provision 2 versions captured Version history →

Teladoc Terms of Use

Low

The submitted document is the Teladoc Health website homepage rather than a terms of service or policy document. The page contains marketing content, navigation elements, and website functionality but does …

Last updated May 5, 2026 · Terms of service
0 provisions 2 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (2)

View all high severity provisions → Compare Teladoc with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
HIPAA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Teladoc documents does ConductAtlas track?

ConductAtlas tracks 2 Teladoc documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Teladoc made in the past year?

Teladoc has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Teladoc?

ConductAtlas has classified 2 provisions across Teladoc's tracked documents. 0 are rated high severity, 2 medium, and 0 low.

Can I get alerts when Teladoc changes their policies?

Yes. Monitor subscribers ($19/month) can add Teladoc to their watchlist and receive same-day email alerts whenever any tracked document changes.