Taskrabbit says it is not responsible for anything that happens during or because of a task — including problems caused by a Tasker's conduct, inaccurate background check results, or task quality issues.
This new high-severity provision completely exempts TaskRabbit from liability for background check accuracy and Tasker conduct, effectively eliminating accountability for safety-critical vetting processes.
View full change record →Consumers who are harmed by a Tasker — whether through property damage, personal injury, or fraud — cannot hold Taskrabbit liable under these terms, despite Taskrabbit facilitating the connection and using credentialing language like 'vetted' and 'background checked' that may create a false sense of security.
Cross-platform context
See how other platforms handle Platform Liability Disclaimer for Tasker Conduct and Background Checks and similar clauses.
Compare across platforms →Even though Taskrabbit promotes Taskers as 'background checked' or 'vetted,' it explicitly disclaims all liability for background check accuracy and any harm caused by Taskers, leaving consumers with no recourse against the platform itself.
REGULATORY FRAMEWORK: This provision implicates FTC Act Section 5 (deceptive practices — specifically, the use of credentialing language like 'vetted' and 'background checked' alongside a broad liability disclaimer may constitute a deceptive act); FCRA 15 U.S.C. §1681e (accuracy of consumer reports used in background checks); EU Product Liability Directive and EU Digital Services Act (Art. 6, platform liability safe harbors and conditions); UK Consumer Rights Act 2015 (s.62, unfair contract terms); and applicable tort law in each operational jurisdiction. The FTC and state AGs are primary enforcement authorities.
Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
Watcher: regulatory citations. Professional: full compliance memo.