“Except as described below, we may change, limit, suspend, or terminate your Services or the Agreement at any time, including if you engage in any of the prohibited uses described in the Agreement...”
This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
T-Mobile holds broad discretionary authority to alter or end a customer's service or agreement at any time, with prohibited use as one stated but non-exhaustive trigger.
The updated terms remove prior language stating that if a promotional rate plan customer qualifies for a price-related promotion, T-Mobile will not increase monthly recurring charges except per promotion terms. The revised language now states that price commitments do not extend to new technologies, features, or services unless expressly stated otherwise. This means promotional customers may face price increases for new services or technologies not explicitly covered by their original promotion. Additionally, T-Mobile expanded grounds for service termination to include theft and unlawful conduct, and restructured how account authorization and credentials are managed, requiring authentication of Authorized Users before access is granted.
View change record →T-Mobile can change, limit, suspend, or terminate your Services or the Agreement at any time; prohibited use is one example of a trigger, not the only one.
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"Except as described below, we may change, limit, suspend, or terminate your Services or the Agreement at any time, including if you engage in any of the prohibited uses described in the Agreement...Excerpt from T-Mobile's Terms and Conditions
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T-Mobile holds broad discretionary authority to alter or end a customer's service or agreement at any time, with prohibited use as one stated but non-exhaustive trigger.
T-Mobile can change, limit, suspend, or terminate your Services or the Agreement at any time; prohibited use is one example of a trigger, not the only one.
ConductAtlas has identified this type of provision across 250 platforms. See the full comparison.
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