This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the procedural mechanism for dispute resolution under the service agreement. By mandating arbitration as the dispute resolution forum, the clause determines which adjudicatory process applies to claims arising from the service relationship.
The updated terms expand T-Mobile's authority to suspend or terminate service by explicitly including theft and unlawful conduct as grounds for suspension or service denial, beyond the previously stated prohibited uses. The agreement also clarifies that price commitments embedded in Rate Plans do not automatically extend to new technologies, features, or services unless expressly stated, meaning customers cannot assume their locked price applies if T-Mobile introduces new offerings. Additionally, the terms now state that reconnection or restoration of service after suspension may incur a fee. These changes modify the conditions under which service can be interrupted and the predictability of pricing as services evolve.
View change record →Users agree that disputes with T-Mobile proceed through binding arbitration rather than traditional court proceedings, except for matters eligible for small claims court. This provision modifies the forum and procedural rules applicable to potential service-related disputes.
How other platforms handle this
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"ANY DISPUTE YOU HAVE WITH T-MOBILE MUST BE RESOLVED THROUGH BINDING ARBITRATION OR IN SMALL CLAIMS COURT. YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL OR TO HAVE A COURT RESOLVE ANY DISPUTE BETWEEN YOU AND T-MOBILE. EXCEPT FOR SMALL CLAIMS COURT CASES, ALL DISPUTES WILL BE RESOLVED BY BINDING ARBITRATION.Excerpt from T-Mobile's Terms and Conditions
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This provision establishes the procedural mechanism for dispute resolution under the service agreement. By mandating arbitration as the dispute resolution forum, the clause determines which adjudicatory process applies to claims arising from the service relationship.
Users agree that disputes with T-Mobile proceed through binding arbitration rather than traditional court proceedings, except for matters eligible for small claims court. This provision modifies the forum and procedural rules applicable to potential service-related disputes.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
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