Provision record
Synthesia · Synthesia Terms of Service · View original document ↗

Service Suspension for Overdue Payments

High severity High confidence Explicit document language Common · 231 of 352 platforms

Key Facts

When may Synthesia suspend fee-based Services?
Synthesia may suspend fee-based Services when any charge is thirty or more days overdue, provided Synthesia has given the Customer ten or more days' prior notice.
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers face suspension of Services for overdue payments, but Synthesia must first provide at least ten days' prior notice before acting.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2196 other provisions on other platforms.

Consumer impact (what this means for users)

If any charge you owe is thirty or more days overdue, your access to fee-based Services may be suspended until you pay in full, following at least ten days' prior notice from Synthesia.

How other platforms handle this

ActiveCampaign Medium

Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.

Leonardo AI Medium

Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.

Minecraft Medium

Realms is a subscription service and the cost is as detailed on the applicable purchase pages and / or platform at the time of purchase

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If any charge owed by Customer...is thirty (30) days or more overdue, we may...suspend any fee-based Services until such amounts are paid in full, provided we have given Customer ten (10) or more days' prior notice...

Excerpt from Synthesia's Terms of Service

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-046237
Document ID
CA-D-00471
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ad7eced3d63c9adc5930b8cce31cc3296ed7d3d4ea35081a5c1e458b31820557
Analysis generated
July 9, 2026 04:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-046237
Captured: 2026-07-09 04:47:54 UTC
SHA-256: ad7eced3d63c9adc…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/provision/CA-P-046237/service-suspension-for-overdue-payments/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Synthesia's Service Suspension for Overdue Payments clause do?

Customers face suspension of Services for overdue payments, but Synthesia must first provide at least ten days' prior notice before acting.

How does this clause affect you?

If any charge you owe is thirty or more days overdue, your access to fee-based Services may be suspended until you pay in full, following at least ten days' prior notice from Synthesia.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.