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Either party may terminate for material breach with a 30-day cure period. Synthesia may terminate immediately for suspected unlawful use. On Customer-initiated termination for cause, Synthesia refunds prepaid fees for the remaining term; on Synthesia-initiated termination for cause, Customer owes fees for the remaining term.
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes asymmetric financial consequences depending on which party initiates termination for cause, and allows Synthesia to terminate immediately without a cure period if it reasonably believes the Services are being used in violation of applicable law. Customer remains responsible for Authorized User breaches, meaning a single user's violation can trigger contract termination.
Under this clause, if Synthesia terminates the Contract for cause, Customer owes fees for the remaining subscription term in addition to any already-paid amounts. If Customer terminates for cause, Synthesia refunds prepaid fees for the remaining term. Synthesia may terminate immediately without a cure period if it reasonably believes applicable law is being violated.
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"We or Customer may terminate the Contract on notice to the other party if the other party materially breaches the Contract and such breach is not cured within thirty (30) days after the non-breaching party provides notice of the breach. Customer is responsible for its Authorized Users, including for any breaches of this Contract caused by its Users. We may terminate the Contract immediately on notice to Customer if we reasonably believe that the Services are being used by Customer or its Users in violation of applicable law. Upon any termination for cause by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination. Upon any termination for cause by us, Customer will pay any unpaid fees covering the remainder of the term of those subscriptions after the effective date of termination.Excerpt from Synthesia's Terms of Service
1. REGULATORY LANDSCAPE: The immediate termination right for suspected unlawful use does not require adjudication or confirmation of an actual violation, engaging due process considerations and potential disputes about what constitutes reasonable belief of unlawful use. In regulated industries, abrupt service termination may trigger regulatory notification obligations for the Customer. 2. GOVERNANCE EXPOSURE: Medium. The provision that Customer owes fees for the remaining subscription term upon Synthesia-initiated termination for cause creates financial exposure in scenarios where Synthesia terminates due to an Authorized User's breach that Customer did not directly control. The reasonable belief standard for immediate termination is subjective and may create uncertainty about the conditions under which Synthesia may exercise this right. 3. JURISDICTION FLAGS: EU and UK consumer protection frameworks may limit the enforceability of clauses that impose remaining-term fee obligations upon provider-initiated termination in certain business contexts. California law governs for non-EU, non-UK customers and may engage specific statutory provisions on contract termination. 4. CONTRACT AND VENDOR IMPLICATIONS: Organizations with large Authorized User populations should implement internal access controls and acceptable use monitoring to reduce the risk of Authorized User breaches triggering contract termination. The 30-day cure period for non-immediate terminations should be factored into incident response planning. 5. COMPLIANCE CONSIDERATIONS: Legal teams should establish clear escalation procedures for receiving and responding to Synthesia breach notices within the 30-day cure window, and should document the basis for any Customer-initiated termination for cause to support a fee refund claim.
This provision establishes asymmetric financial consequences depending on which party initiates termination for cause, and allows Synthesia to terminate immediately without a cure period if it reasonably believes the Services are being used in violation of applicable law. Customer remains responsible for Authorized User breaches, meaning a single user's violation can trigger contract termination.
Under this clause, if Synthesia terminates the Contract for cause, Customer owes fees for the remaining subscription term in addition to any already-paid amounts. If Customer terminates for cause, Synthesia refunds prepaid fees for the remaining term. Synthesia may terminate immediately without a cure period if it reasonably believes applicable law is being violated.
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