This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customers cannot recover fees already paid or cancel payment obligations mid-term, limiting financial recourse if the relationship ends early.
You are required to pay fees upfront and cannot cancel the payment obligation or obtain a refund, except where the Contract explicitly permits it.
How other platforms handle this
Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.
If Customer orders Services from Reseller, then: (a) fees for the Services will be set between Customer and Reseller, and any payments will be made directly to Reseller under the Reseller Agreement.
Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.
"Unless expressly stated otherwise, fees must be paid in advance. Payment obligations are non-cancelable and, except as expressly stated in the Contract, fees paid are non-refundable.Excerpt from Synthesia's Terms of Service
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Customers cannot recover fees already paid or cancel payment obligations mid-term, limiting financial recourse if the relationship ends early.
You are required to pay fees upfront and cannot cancel the payment obligation or obtain a refund, except where the Contract explicitly permits it.
ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.
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