Provision record
Substack · Substack Privacy Policy · View original document ↗

Right to access, correct, erase, or restrict personal information

High confidence Common · 277 of 343 platforms
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This analysis describes what Substack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The use of 'may be entitled' conditions these rights on unstated eligibility criteria, meaning they are not guaranteed to every user in every circumstance.

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Interpretive note: The phrase 'may be entitled' is a significant legal qualifier indicating that these rights are conditional, not universal. This qualifier is preserved across all fields.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated policy discloses that Substack obtains additional information from third parties and sources beyond what it directly collects from you on the platform. This third-party information is combined with platform data to provide what Substack describes as more relevant and safer experiences, and to improve platform analytics. The policy also clarifies that Substack shares account identifiers with child safety industry consortia and receives information from them to detect CSAM. You can review Substack's full privacy policy to understand which third parties may be sources of this information and how your data may be combined with external sources.

View change record →
Medium May 5, 2026

The updated policy discloses that Substack shares account identifiers (email addresses and usernames) with trusted child safety organizations to detect and prevent online child sexual exploitation and abuse. Users now have the right to object to processing of their personal information for personalization purposes on grounds relating to their particular situation, and Substack commits to responding to privacy rights requests within one month. The policy also clarifies that while recipients of direct messages may retain them independently, the platform may restrict your access to messages when other users delete or block you. You can exercise your right to object to personalization processing by contacting privacy@substackinc.com.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Depending on applicable entitlements, users may have rights to access, correct, erase, restrict, or transfer their Personal Information held by Substack.

How other platforms handle this

Teladoc

Right to Know: The right to request details about the Personal Information we collect, use, or disclose, as well as information about our data practices.

Postman

The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices.

Kling AI

The CCPA provides California residents specific rights to delete their personal data that we collected from them and retained, subject to certain exceptions (the "right to delete").

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
you may be entitled to ask Substack for a copy of your Personal Information, to correct it, erase or restrict its processing, or to ask us to transfer some of this information to other organizations.

Excerpt from Substack's Privacy Policy

Provision details

Document information
Document
Substack Privacy Policy
Entity
Substack
Date stated by the document
May 14, 2026
As printed in Substack’s text (version CA-V-007373), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-004273, captured June 28, 2026
Record ID
CA-P-028139
Document ID
CA-D-000178
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004273; extractor version not recorded, may not reproduce today)
71ddc259e5c57fb2e20d0374b0d56f85464085af02f0c9571bdde6b9270b442a
Analysis generated
May 21, 2026 04:18 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004273, captured June 28, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007373, captured Oct. 7, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Substack
Document: Substack Privacy Policy
Record ID: CA-P-028139
Version: CA-V-004273
Captured: 2026-06-28 00:24:21 UTC
SHA-256: 71ddc259e5c57fb2…
URL: https://conductatlas.com/platform/substack/substack-privacy-policy/provision/CA-P-028139/right-to-access-correct-erase-or-restrict-personal-information/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Substack's Right to access, correct, erase, or restrict personal information clause do?

The use of 'may be entitled' conditions these rights on unstated eligibility criteria, meaning they are not guaranteed to every user in every circumstance.

How does this clause affect you?

Depending on applicable entitlements, users may have rights to access, correct, erase, restrict, or transfer their Personal Information held by Substack.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Substack?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Substack.