Provision record
Substack · Substack Privacy Policy · View original document ↗

Direct messages are not end-to-end encrypted

High confidence Common · 266 of 343 platforms
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This analysis describes what Substack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The disclosure informs users that direct message content is not protected by end-to-end encryption, meaning it may be accessible to parties other than the sender and recipient.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated policy discloses that Substack obtains additional information from third parties and sources beyond what it directly collects from you on the platform. This third-party information is combined with platform data to provide what Substack describes as more relevant and safer experiences, and to improve platform analytics. The policy also clarifies that Substack shares account identifiers with child safety industry consortia and receives information from them to detect CSAM. You can review Substack's full privacy policy to understand which third parties may be sources of this information and how your data may be combined with external sources.

View change record →
Medium May 5, 2026

The updated policy discloses that Substack shares account identifiers (email addresses and usernames) with trusted child safety organizations to detect and prevent online child sexual exploitation and abuse. Users now have the right to object to processing of their personal information for personalization purposes on grounds relating to their particular situation, and Substack commits to responding to privacy rights requests within one month. The policy also clarifies that while recipients of direct messages may retain them independently, the platform may restrict your access to messages when other users delete or block you. You can exercise your right to object to personalization processing by contacting privacy@substackinc.com.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Users who send direct messages on Substack should be aware that those messages are not end-to-end encrypted and do not carry the protections of a dedicated secure messaging service.

How other platforms handle this

Hilton

California consumers also may request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes.

OpenAI

Written claims concerning copyright infringement must include the following information: A physical or electronic signature...A description of the copyrighted work...A description of where the allegedly infringing material is located...

Kling AI

We do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser "Do Not Track" settings and/or signals or other mechanisms that provide consumers the ability to exercise choice...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
direct messages are not end-to-end encrypted, and are not a substitute for secure messaging services.

Excerpt from Substack's Privacy Policy

Provision details

Document information
Document
Substack Privacy Policy
Entity
Substack
Date stated by the document
May 14, 2026
As printed in Substack’s text (version CA-V-007373), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-004273, captured June 28, 2026
Record ID
CA-P-028121
Document ID
CA-D-000178
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004273; extractor version not recorded, may not reproduce today)
71ddc259e5c57fb2e20d0374b0d56f85464085af02f0c9571bdde6b9270b442a
Analysis generated
May 21, 2026 04:18 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004273, captured June 28, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007373, captured Oct. 7, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Substack
Document: Substack Privacy Policy
Record ID: CA-P-028121
Version: CA-V-004273
Captured: 2026-06-28 00:24:21 UTC
SHA-256: 71ddc259e5c57fb2…
URL: https://conductatlas.com/platform/substack/substack-privacy-policy/provision/CA-P-028121/direct-messages-are-not-end-to-end-encrypted/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Substack's Direct messages are not end-to-end encrypted clause do?

The disclosure informs users that direct message content is not protected by end-to-end encryption, meaning it may be accessible to parties other than the sender and recipient.

How does this clause affect you?

Users who send direct messages on Substack should be aware that those messages are not end-to-end encrypted and do not carry the protections of a dedicated secure messaging service.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.

Is ConductAtlas affiliated with Substack?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Substack.