Stripe Terms of Service

This document sets out the rules for using Stripe's payment services: you must use Stripe only for your business, you cannot get refunds on fees, and if you have a dispute with Stripe it must go through arbitration rather than a court. Stripe can suspend your access immediately if it believes continuing service would violate the law, and it can deduct money it believes you owe directly from funds it holds for you.

Stripe's Terms of Service establishes the conditions under which users may access and use Stripe's payment services and technology, confining permitted use to defined Business Purposes in compliance with Stripe's Documentation and prohibiting use in connection with Prohibited or Restricted Businesses without pre-approval. The agreement imposes significant financial limitations, including non-refundable, non-cancelable fee obligations, a 12-month fee-based aggregate liability cap, and broad exclusions of indirect, consequential, special, reliance, incidental, and punitive damages. Stripe retains unilateral discretion to modify or discontinue any aspect of its Services or Technology, to immediately suspend access upon a reasonable belief of legal violation, and to deduct or setoff amounts owed from reserves or payable funds. All disputes must be resolved through binding arbitration before a single arbitrator on an individual basis only, with class and representative actions prohibited in both arbitration and court.

As a Stripe user, fees you pay are non-refundable and payment obligations cannot be cancelled unless Stripe agrees in writing or the law requires otherwise. Stripe's total liability to you for any claim is limited to the fees you paid Stripe in the 12 months before the event giving rise to the claim, and Stripe is not liable at all for indirect, consequential, or lost-revenue damages. If you have a dispute with Stripe, you must bring it individually through binding arbitration — you cannot join a class action or have a judge or jury decide your case. Stripe may immediately suspend your access to its Services if it reasonably believes continued service would violate any law, and it may deduct amounts you owe directly from any reserve or funds it holds on your behalf.