Provision record
Steam · Steam Subscriber Agreement · View original document ↗

Age Restriction and Parental Consent

Medium severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Steam does not allow users under 13 to create accounts, and does not intentionally collect personal data from children under 13.

This analysis describes what Steam's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Parents and guardians should be aware that if a child under 13 creates an account without Valve's knowledge, Valve's terms do not authorize that account and any personal data collected may need to be deleted upon notification.

Recent Activity

This document changed recently

High Apr 18, 2026

The updated agreement no longer explicitly discloses that Steam Wallet funds held by Japanese users will expire six months after being added, or that expiration dates can be reviewed in the Steam Wallet. The removal of this disclosure eliminates the transparency mechanism previously available to Japanese subscribers regarding fund expiration timelines and monitoring options. Japanese law may still impose expiration requirements on stored funds regardless of contractual disclosure, but the agreement no longer notifies users of this expiration mechanism.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

removed Jun 3, 2026

This provision was removed from the subscriber agreement, though it appears as 'Age Restriction and Parental Consent' in the new version without the COPPA-specific terminology.

View full change record →

Consumer impact (what this means for users)

Children under 13 are not authorized to use Steam, and parents who discover their child has created an account can contact Valve to request deletion of the account and associated personal data.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Parents who discover their child under 13 has created a Steam account should submit a support request at help.steampowered.com requesting account deletion and removal of the child's personal data.

How other platforms handle this

Square Medium

to withdraw your consent to our processing of your data (where such processing is based on consent)

Instacart Medium

By providing your mobile phone number, you consent to receive automated text (SMS) messages from Instacart...To opt out, reply STOP. For help, reply HELP or contact us directly...

Netflix Medium

If you do not want us to have this access, you should not consent to support through the remote access tool, and we will assist you through other means.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You may not become a Subscriber if you are under the age of 13. Steam is not intended for children under 13 and Valve will not knowingly collect personal information from children under the age of 13. Additional age restrictions may apply in your country.

Excerpt from Steam's Subscriber Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The under-13 age restriction directly engages COPPA (Children's Online Privacy Protection Act) in the US, which prohibits collection of personal information from children under 13 without verifiable parental consent.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Steam Subscriber Agreement
Entity
Steam
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009225
Document ID
CA-D-00181
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a48c504d9332997c76ae325e1e850bd8a71b90c3047d8b060770411f740081f4
Analysis generated
May 10, 2026 16:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Steam
Document: Steam Subscriber Agreement
Record ID: CA-P-009225
Captured: 2026-05-10 16:03:09 UTC
SHA-256: a48c504d9332997c…
URL: https://conductatlas.com/platform/steam/steam-subscriber-agreement/provision/CA-P-009225/age-restriction-and-parental-consent/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Steam's Age Restriction and Parental Consent clause do?

Parents and guardians should be aware that if a child under 13 creates an account without Valve's knowledge, Valve's terms do not authorize that account and any personal data collected may need to be deleted upon notification.

How does this clause affect you?

Children under 13 are not authorized to use Steam, and parents who discover their child has created an account can contact Valve to request deletion of the account and associated personal data.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Steam?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Steam.